Ground Floor - Team Member

Whitbread Plc; Liverpool; On-site; GBP 1,000; Full time

Job summary

A leading hospitality company in Liverpool is seeking a Front of House Team Member. You will welcome guests and ensure their comfort while providing excellent customer service. No prior experience is required, making this an ideal opportunity to start your career in hospitality. The position offers 18 hours of work per week at a pay rate of up to £12.56 per hour, along with various employee benefits including discounts and a complimentary breakfast.

Benefits

Up to 60% off Premier Inn rooms

25% off meals at Whitbread Restaurants

Company pension scheme

Discounts on various services

Complimentary breakfast for 2 when joining

Qualifications

• Friendly personality and ability to welcome guests.
• Willingness to learn and adapt in a hospitality environment.

Responsibilities

• Welcome guests and ensure a positive experience.
• Serve meals and assist with room preparations.
• Collaborate with the housekeeping team.

Skills

Customer service skills

Ability to work in a team

Job description

Ground Floor Team Member

Contract type: Permanent

Category: Operations - Ground Floor

Location: Walton

We're currently recruiting in our Peterborough North Premier Inn. Working 18 hours per week, paying up to £12.56 per hour.

Come and be a Front of House Team Member at Premier Inn in Peterborough North. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in - be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.

PAY RATE: Up to £12.56 per hour

HOURS: 18 hours a week

LOCATION: Peterborough North Premier Inn
1023 Lincoln Road, Walton, Peterborough, PE4 6AH

Why you'll love it here:

• Training and support: We've got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
• Pension and saving schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you'll do:

Join our team at Premier Inn Peterborough North as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term) are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Job ref: 124608-4492

Advertised: 26 Nov 2025