Ground Floor Team Member

Premier Inn; Hipswell; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hotel chain in Catterick Garrison is looking for a Front of House Team Member. This role is perfect for someone with a friendly personality and excellent customer service skills. You will welcome guests, assist with meals and cocktails, and work closely with housekeeping. Immediate start with fixed-term hours of 30 per week at a pay rate of up to £12.56 per hour, with various employee benefits available.

Benefits

60% off Premier Inn rooms

25% off meals in Whitbread Restaurants

Company pension scheme

Discounts on various services and shops

Complimentary breakfast for 2 when you join

Qualifications

• No experience needed, but a friendly personality and customer service skills are essential.

Responsibilities

• Welcome guests and provide excellent customer service.
• Assist with serving meals and making cocktails.
• Collaborate with housekeeping to ensure rooms are perfect.

Job description

Front of House – Catterick Garrison Premier Inn

Come and be a Front of House Team Member at Premier Inn in Catterick. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.

Pay Rate

Up to £12.56 per hour

Contract Type

Fixed-term Contract until 26/01/2026

Hours

30 hours per week

Location

Catterick Garrison Premier Inn
Princes Gate, Richmond Road, Catterick, DL9 3BA

Why you’ll love it here

• Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start and opportunities to give you a clear career path within our business.
• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Company pension and save as you earn scheme.
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.

What you’ll do

Join our team at Premier Inn Catterick Garrison as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.