Ground Floor Team Member

Premier Inn; City of Edinburgh; On-site; GBP 40,000 - 60,000; Part time

Job summary

A major hotel chain in Edinburgh is looking for a Front of House Team Member to provide excellent customer service. The role offers 16 hours per week with a pay rate of up to £13.06 per hour. Join a welcoming team with career development opportunities and various employee benefits, including discounts and a complimentary breakfast. This position requires a friendly demeanor and the ability to collaborate with colleagues.

Benefits

Up to 60% off Premier Inn rooms

25% off meals in Whitbread Restaurants

Company pension and saving schemes

Discounts on shops and utility bills

Complimentary breakfast for 2

Qualifications

• No experience needed, but customer service skills are beneficial.
• Friendly personality and passion for customer service.

Responsibilities

• Welcome guests and assist them with check-in.
• Collaborate with the housekeeping team to ensure rooms are ready.
• Serve meals and make cocktails as required.

Job description

We're currently recruiting in our Edinburgh Central (Lauriston Place) Premier Inn. Working 16 hours per week, paying up to £13.06 per hour.

Front of House – Edinburgh Central (Lauriston Place) Premier Inn

Come and be a Front of House Team Member at Premier Inn in Edinburgh City Centre (Lauriston Place). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.

PAY RATE

Up to £13.06 per hour

HOURS

16 hours per week

LOCATION

Premier Inn Edinburgh Central (Lauriston Place), 82 Lauriston Place, Edinburgh, EH3 9DG

Why you’ll love it here:

Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business

Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants

Pension and saving schemes: Company pension and save as you earn scheme

Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more

Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you’ll do:

Join our team at Edinburgh Central (Lauriston Place) Premier Inn as a Front of House Team Member, and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Job ref: 122615-4492
Advertised: 19 Nov 2025