Ground Floor Team Member

Premier-Inn; Cherwell District; On-site; GBP 11,000 - 18,000; Part time

Benefits offered by this job

Full training

Career development

Whitbread Benefits Card

Company pension

Save As You Earn

Job summary

Premier Inn Banbury is recruiting for a Ground Floor Team Member on a part-time basis (18 hours per week) at Banbury M40, J11. You’ll greet guests, check in, serve breakfast or dinner and help ensure every stay runs smoothly.

Pay is up to £13.06 per hour, with shifts including evenings and weekends. We offer full training, opportunities to learn new skills, and employee benefits such as Whitbread Rewards Card, pension and Save As You Earn.

Qualifications

• Customer-focused hospitality skills.
• Ability to work in a fast-paced hotel environment.
• Friendly and proactive approach to guest service.

Responsibilities

• Welcome guests and help with check-in.
• Serve breakfast or dinner when required.
• Answer questions and assist guests to ensure a smooth stay.
• Keep reception, restaurant and public areas tidy and welcoming.
• Support teammates during busy periods.

Skills

Guest service

Communication

Teamwork

Calm under pressure

Job description

Banbury M40,J11, Stroud Park, Banbury, Oxfordshire, United Kingdom

Job Description

Posted Friday, 28 August 2026 at 00:00

We're currently recruiting in our Banbury (M40, J11) Premier Inn. Working 18 hours per week, paying up to £13.06 per hour.

Ground Floor Team Member – Banbury (M40, J11) Premier Inn

You are the first person many of our guests meet. And often the last before they leave.

As a Ground Floor Team Member, you’ll welcome guests, help them check in, answer questions, serve breakfast or dinner and do whatever it takes to help their stay go smoothly.

No two shifts are quite the same. One moment you could be helping a family check in before their holiday. The next you might be serving breakfast, recommending somewhere local to eat or helping solve a problem for a guest.

Pay, hours and location

Pay: Up to £13.06 per hour

Location: Banbury (M40, J11) Premier Inn, Ermont Way, Banbury OX16 4AE

Shifts:Includes evenings, weekends and busy guest periods.

What you’ll do

As a Ground Floor Team Member, no two shifts look exactly the same.

Depending on where you’re needed, you might:

• Welcome guests and help them check in
• Serve breakfast or evening meals
• Answer questions and help solve problems
• Help keep the reception, restaurant and public areas looking their best
• Support your teammates across the hotel when things get busy
• Make sure every guest feels looked after from arrival to departure

This isn’t a role where you'll spend your shift in one place. You’ll be helping guests, supporting teammates and keeping the hotel running smoothly.

Some of our best Ground Floor Team Members have joined us from retail, cafés, pubs, restaurants, leisure, travel and customer service.

If you’re friendly, enjoy helping people and can stay calm when it’s busy, we’ll teach you the rest.

Why join Premier Inn?

You’ll be joining a team that supports each other from day one.

We’ll give you the training to feel confident in every part of the role, whether you’re checking in guests, serving breakfast or helping someone who’s had a long day and just wants to get settled.

As you build your experience, you’ll have opportunities to learn new skills and explore different roles across Premier Inn.

What you’ll get

• Full training and support from day one
• Opportunities to learn new skills and develop your career
• Whitbread Benefits Card – up to 60% off Premier Inn rooms
• Company pension and Save As You Earn scheme
• Discounts on shopping, travel, cinema, supermarkets and more

Is this role right for you?

If you:

• Like being busy and working with people
• Stay calm under pressure
• Enjoy taking the initiative
• Want a role where every day is different…

…then we’d love to hear from you.

Banbury M40,J11, Stroud Park, Banbury, Oxfordshire, United Kingdom