Ground Floor Team Member

Whitbread Plc; Addlestone; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking a Front of House Team Member for its Addlestone Premier Inn. The role involves welcoming guests, providing excellent customer service, and supporting the housekeeping team. No prior experience is required as training will be provided. This is a permanent position offering flexible working hours and competitive pay rates. Join a diverse team and be part of an inclusive organization that values your background.

Benefits

Up to 60% off Premier Inn rooms

25% off meals in restaurants

Company pension scheme

Discounts on various services

Complimentary breakfast for 2 upon joining

Qualifications

• Passion for customer service and hospitality.
• No experience needed; training provided.
• Willingness to support team goals.

Responsibilities

• Welcome guests and check them in.
• Assist with customer inquiries and service.
• Collaborate with the housekeeping team to prepare rooms.

Skills

Customer service skills

Ability to work in a team

Flexible communication skills

Job description

Ground Floor Team Member

Contract type: Permanent

Category: Operations - Ground Floor

Location: Addlestone

We're currently recruiting in our Addlestone Premier Inn. Working 30 hours per week, paying up to £13.06 per hour.

Front of House - Addlestone Premier Inn

Come and be a Front of House Team Member at Premier Inn in Addlestone. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.

PAY RATE: Up to £13.06 per hour

CONTRACT TYPE: Permanent - we don't do zero hours contracts!

HOURS: 30 hours a week

LOCATION: Addlestone Premier Inn
Station Road, Addlestone, Surrey, KT15 2AH

Why you'll love it here

• Training and support: We've got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
• Pension and saving schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you'll do

Join our team at Addlestone Premier Inn as a Front of House Team Member, and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Job ref: 124876-4492

Advertised: 27 Nov 2025