Ground Floor Duty Manager

Premier Inn; City of Westminster; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading hotel chain in London Brentford is seeking a Front of House Team Member to provide excellent customer service. Your role includes welcoming guests, assisting with operations, and ensuring a smooth experience from check-in to check-out. With a pay rate of up to £13.06 per hour and a fixed-term contract for 30 hours per week, this position offers immediate start with no prior experience required. Enjoy various benefits including discounts and a complimentary breakfast on joining.

Benefits

Training and support

Whitbread Benefits card: discounts on rooms and meals

Pension and saving schemes

Discounts on shops, bills, travel, and cinema

Complimentary breakfast for two upon joining

Qualifications

• No prior experience required.
• Availability to work 30 hours per week.
• Good communication and customer service skills.

Responsibilities

• Welcome guests and provide friendly, professional customer service at all times.
• Assist with front-of-house operations (e.g., dining, bar, and seating) as required.
• Coordinate with housekeeping to ensure rooms are clean and ready for guests.
• Support team members to deliver a smooth guest experience from check-in to check-out.

Skills

Customer service

Communication

Job description

Ground Floor - Duty Manager - Hounslow, London

Employer: Premier Inn

Location: London, Greater London

Salary: Competitive

Closing date: 26 Feb 2026

Sector: Restaurant, Catering & Hospitality jobs, Restaurant Manager, Retail jobs, Retail Assistant, Commercial Leisure, Attractions & Entertainment jobs, Duty Manager

Job Type: Contract

Job Details

We\'re currently recruiting in our London Brentford Premier Inn. Working 30 hours per week, paying up to £13.06 per hour.

Front of House - London Brentford - Hotel

Come and be a Front of House Team Member at Premier Inn in London Brentford. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in - be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.

PAY RATE: Up to £13.06 per hour

CONTRACT TYPE: Fixed Term Contract - we don’t do zero hours contracts!

HOURS: 30 hours per week

LOCATION: London Brentford Premier Inn
Alfa Laval, Great West Rd, London TW8 9AD

Why you\'ll love it here

• Training and support: We\'ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
• Pension and saving schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you\'ll do

Join our team at Premier Inn London Brentford as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK\'s leading hospitality business, Whitbread.

Responsibilities

• Welcome guests and provide friendly, professional customer service at all times.
• Assist with front-of-house operations (e.g., dining, bar, and seating) as required.
• Coordinate with housekeeping to ensure rooms are clean and ready for guests.
• Support team members to deliver a smooth guest experience from check-in to check-out.

Qualifications and requirements

• Immediate start available; no prior experience required.
• Availability to work 30 hours per week.
• Good communication and customer service skills.

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