Graduates - ISA Operations

Trading212; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading financial technology company in London is seeking a motivated individual to oversee fund transfers and manage client queries. The ideal candidate should have a 2:1 degree in a STEM subject and strong analytical and problem-solving skills. This role offers significant growth opportunities and a generous remuneration package, including bonuses.

Benefits

Generous remuneration package including annual bonuses

Opportunity for rapid career growth

Collaborative team environment

Qualifications

• Strong analytical and problem-solving skills with great attention to detail.
• Excellent communication skills to manage broker relationships.
• Previous experience in financial services or fintech is a plus.

Responsibilities

• Overseeing the smooth transfer of funds by communicating with brokers and customers.
• Answering client queries and ensuring timely resolutions.
• Optimizing processes to enhance internal efficiency and customer experience.

Skills

Analytical skills

Problem-solving skills

Communication skills

Attention to detail

Interest in financial markets

Education

2:1 degree or higher in a STEM subject

Tools

Excel

SQL

Python

JavaScript

Job description

Our mission is to enable everyone to build wealth

We reinvent how trading and investing work by creating exceptional products people love.

Fostering a culture of excellence and high velocity is the key to our success.

We are reinventing how trading and investing work by creating exceptional products that people love.

Тoday, we serve over 4.5 million clients, with more than €30 billion in assets under management—a testament to the scale and trust we’ve built in just a few years.

What You’ll Be Doing

• Overseeing the smooth transfer of funds (cash/stock) by communicating daily with brokers and customers.
• Answering client queries regarding the status of their transfers and ensuring timely resolutions.
• Identifying inconsistencies and solving transfer-related issues with a critical-thinking and problem-solving mindset.
• Collaborating with internal teams, including Payments, Customer Support, and Product, to streamline transfer operations.
• Supporting senior team members with data insights to refine processes and introduce new features.
• Optimizing processes to enhance both internal efficiency and customer experience.
• Conducting in-depth analysis and translating insights into actionable steps for operational improvements.
• Building strategic relationships with key stakeholders to ensure seamless fund transfers.
• Tracking project tasks, monitoring progress, and effectively communicating key outcomes.
• Staying up-to-date with industry developments and best practices.

What You’ll Need

• A predicted or achieved 2:1 degree (or higher) in a STEM subject.
• Strong analytical and problem-solving skills with great attention to detail.
• Ability to handle client queries with professionalism and clarity.
• Excellent communication skills to manage broker relationships and internal collaboration.
• A keen interest in financial markets and trading operations.
• Previous experience in financial services, investment banking, or fintech (internships included) is a plus.
• Proficiency in Excel (pivot tables, basic modelling); SQL, Python, or JavaScript is a plus.
• Full-time availability and willingness to work in an in-office environment.

What we offer:

• Challenges that will help you grow and realize your potential fast.
• Opportunity to make a big impact - you will build innovative services used by millions of investors to build wealth.
• Work with smart, spirited, helpful, high-performing colleagues with a common goal.
• An environment where nothing is set in stone.
• Appreciation for your talent and ideas.
• Generous remuneration package including annual bonuses.

Are you ready to accelerate your career with us? We'd love to hear from you!

We thank all applicants, but only candidates selected for an interview will be contacted.

All personal data of applicants is protected by the law and will be treated with strict confidentiality.