Graduate Systems Engineer (Customer Support)

Leonardo; Luton; Hybrid; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Welcome bonus

Exit bonus

Temporary Accommodation Allowance

Job summary

Leonardo is offering an 18-month Graduate Programme for CS3 Graduate Systems Engineers across the UK, including Luton and Edinburgh. You will gain hands-on experience on real-world projects, supported by engineers and our dedicated Early Careers Manager.

Starting salary £34,000 with a £1,000 welcome bonus and a further £1,000 exit bonus, plus a Temporary Accommodation Allowance where applicable. You will rotate through areas like Support Solution Design and Technical Support.

Responsibilities

• Use and develop your technical knowledge to investigate problems, generate ideas and contribute proactively within your team.
• Develop practical Systems Engineering skills in the design, development, integration and verification of complex systems and support solutions, while building your understanding of the processes and technologies involved.
• Apply your academic knowledge to real engineering challenges across the engineering lifecycle, learning to deliver high-quality technical work within agreed cost and schedule constraints.
• Work collaboratively with engineers and specialists from multiple disciplines, learning from their expertise and contributing your own ideas and perspectives.
• Work with customers and stakeholders to understand their needs, operational context and the problems they need us to solve.
• Help to capture, analyse and manage customer and stakeholder requirements, and understand how these influence the design and development of a solution.
• Use data analysis, modelling, visualisation and dashboards to support engineering decisions and communicate insights.
• Complete your work to a high standard and in accordance with appropriate engineering processes, procedures and standards.

Job description

Your impact

Are you ready to launch your career and make an impact on real-world projects from day one?

At Leonardo, we're looking for graduates who want to be part of something extraordinary - shaping innovation, advancing technology, and enhancing global safety.

We have several exciting opportunities for Graduate Systems Engineers within our Customer Support and Service Solutions (CS3) line of business. CS3 operates across the UK, developing and delivering innovative support solutions and services that help our customers keep critical capabilities available wherever and whenever they are needed.

Systems Engineering in CS3 is varied, and your role will cover one or more of the following areas:

• Support Solution Design: Help to understand customer needs and develop the support solutions and services that enable complex equipment to remain available and effective throughout its life. This could involve requirements, modelling, analysis and conceptual design, including work associated with Typhoon and the Global Combat Air Programme (GCAP).


• Technical Support: Develop hands‑on engineering experience through the testing, investigation and repair of some of our in‑service equipment across helicopters and fast jets. You could work with electronic‑based systems and associated test equipment, while developing your understanding of how individual products and equipment contribute to the wider support system.


• CS3 Engineering Capability Development: Help us improve how we engineer and deliver support solutions across CS3. You could explore new technologies, analyse and visualise data, develop engineering methods and tools, or investigate new approaches that improve the services we provide to our customers.

You do not need to decide which of these areas is right for you before applying. During the application process, we'll explore your interests, strengths and aspirations with you to help identify where you could be the best fit.

We are committed to developing our graduates into leading technical or business professionals. Our 18-month Graduate Programme will give you the opportunity to work on exciting and challenging projects alongside experienced engineers and industry leaders, while building both your technical and professional skills.

You won't be expected to know everything when you join. As a Graduate Systems Engineer in CS3, you'll receive coaching and support from your team and our dedicated CS3 Early Careers Manager. As your knowledge, experience and confidence grow, you'll take on increasing technical responsibility and ownership. We will also support you through your preferred route towards professional registration and chartership, and you'll have opportunities to get involved in STEM activities with local schools.

This role can be based at either our Luton or Edinburgh site. It is likely to include some travel within the UK and potentially overseas, providing opportunities to work directly with our customers and gain an understanding of their operational environment. Leonardo also operates a Custom (hybrid) working model that allows employees to split their time between attending the workplace and working remotely, subject to the needs of the role, team and customer.

On joining, you will receive a starting salary of £34,000 per annum, plus a £1,000 welcome bonus. You'll also be eligible for a £1,000 exit bonus upon successful completion of the programme. In addition, you may be eligible for a Temporary Accommodation Allowance (TAA), subject to specific criteria.

What you'll do as a Graduate Systems Engineer (Customer Support)

Dependent on the specific role, you will have the opportunity to do a combination of the following:

• Use and develop your technical knowledge to investigate problems, generate ideas and contribute proactively within your team.


• Develop practical Systems Engineering skills in the design, development, integration and verification of complex systems and support solutions, while building your understanding of the processes and technologies involved.


• Apply your academic knowledge to real engineering challenges across the engineering lifecycle, learning to deliver high-quality technical work within agreed cost and schedule constraints.


• Work collaboratively with engineers and specialists from multiple disciplines, learning from their expertise and contributing your own ideas and perspectives.


• Work with customers and stakeholders to understand their needs, operational context and the problems they need us to solve.


• Help to capture, analyse and manage customer and stakeholder requirements, and understand how these influence the design and development of a solution.


• Use data analysis, modelling, visualisation and dashboards to support engineering decisions and communicate insights.


• Complete your work to a high standard and in accordance with appropriate engineering processes, procedures and standards.


• Identify opportunities to improve engineering processes, methods and t