Graduate Sales & Order Processing

Pure Staff Ltd; Wales; On-site; GBP 22,000 - 28,000; Full time

Job summary

A recruitment agency in the United Kingdom is looking for a Sales Support professional. The role involves handling inbound calls, managing order progress, and building client relationships. Ideal candidates may have a year of experience in sales admin or be recent graduates eager to start a career. Strong communication skills and proficiency in MS Office are essential. This position offers the chance to develop skills and receive full training in a dynamic environment.

Qualifications

• At least one year's work experience in an admin role within a sales environment or as a Graduate.
• Flexible with working hours.

Responsibilities

• Handling inbound (sales) calls and responding to queries from customers.
• Chasing and checking progress of orders.
• Supporting sales operations to help process orders and invoices.
• Following leads from the external sales team.
• Building long lasting client relationships.
• Logging customer complaints as necessary.

Skills

Communication skills

Cold calling

MS Office proficiency

Time management

Tools

HubSpot

Job description

Responsibilities

• Handling inbound (sales) calls, taking orders and responding to queries from customers
• Chasing and checking progress of orders, working closely with Purchasing/Sales
• Manager supporting sales operations to help process orders, invoices, etc
• Following leads given by the external sales team
• Building long lasting client relationships
• Exceptional communication skills and closing a sale over the phone
• Any other job when and as required by Purchasing and Sales Manager
• To log customer complaints and process as necessary

Skills

• At least one year's work experience in an admin role within a sales environment OR as a Graduate looking to embark into a new career path
• Cold calling and logging calls made
• Knowledge of HubSpot would be advantageous
• Able to build and maintain good relationships with peer group, colleagues, customers, suppliers
• Excellent communication skills, with good time management and organisational skills
• Reliable and hardworking, proficient in MS Office
• Confident using the telephone to resolve progression of opportunities and customer issues
• Must be flexible with working hours
• Full training and guidance will be given to fulfil the duties above