Graduate IT Service Manager

targetjobs UK; Basildon; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading financial services company in the UK is seeking a Graduate IT Service Manager (Senior Associate - P2) to assist in managing the day-to-day delivery of IT services. The role involves building relationships with IT contacts, representing business teams in core processes, and promoting technology innovation. Ideal for candidates interested in IT service management and technology solutions.

Responsibilities

• Build and maintain relationships with key IT contacts.
• Represent business teams in Incident, Problem, and Change Management.
• Develop knowledge of SS&C technologies.
• Create management information for service review meetings.
• Support client oversight through evidence gathering.
• Promote technology innovation to support business goals.

Job description

About SS&C

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Approximately 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Role Overview

The Graduate IT Service Manager (Senior Associate - P2) assists in managing the day-to-day delivery of IT services, ensuring alignment with business needs and service level agreements (SLAs).

Key Responsibilities

• Build and maintain relationships with key IT contacts and business counterparts.
• Represent business teams and clients in core processes, including Incident, Problem, and Change Management.
• Develop knowledge of SS&C technologies and applications.
• Create management information and reporting for service review meetings.
• Support client oversight and due diligence requests through evidence gathering.
• Promote SS&C technology innovation and support business goals and objectives.

Recruitment Policy

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Equal Employment Opportunity

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status, or any other classification protected by applicable discrimination laws.