Graduate Fintech Customer Support & Accounting Assistant

Core-Asset Consulting Ltd; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

A UK-based fintech organisation is seeking a Graduate Customer Support Accountant. This role is tailored for recent accountancy graduates looking to build a career in fintech. You will receive structured training while supporting customers using an online accounting platform. The position involves acting as a first point of contact for customer queries and delivering training. The ideal candidate will have a degree in accounting and strong IT skills. Competitive salary and benefits offered.

Benefits

Highly competitive salary

Wider benefits package

Qualifications

• A degree in Accounting or completed accountancy-related studies.
• Solid understanding of UK accounting processes.
• Strong IT skills and confidence with digital systems.

Responsibilities

• Act as first point of contact for customers via phone, email, and online chat.
• Respond accurately to customer and accounting-related queries.
• Deliver customer training to trial users and subscribers.

Skills

Understanding of UK accounting processes

Strong IT skills

Customer-focused mindset

Education

Degree in Accounting or accountancy-related studies

Tools

Bookkeeping and accounting software

Job description

A UK-based fintech organisation is seeking a Graduate Customer Support Accountant. This role is tailored for recent accountancy graduates looking to build a career in fintech. You will receive structured training while supporting customers using an online accounting platform. The position involves acting as a first point of contact for customer queries and delivering training. The ideal candidate will have a degree in accounting and strong IT skills. Competitive salary and benefits offered.