Graduate Customer Success Coordinator - High-Growth Tech

Fospha Marketing; City Of London; On-site; GBP 34,000; Full time

Job summary

A high-growth tech company in the City Of London is looking for a Customer Success Coordinator. In this role, you'll own a portfolio of accounts and focus on customer health and product adoption. You'll develop strong relationships and work closely with internal departments. Ideal for curious individuals with strong communication skills and an interest in emerging technologies. The company offers a competitive salary of £34k plus a 10% bonus, flexible benefits, and a collaborative environment.

Benefits

Discretionary 10% bonus

Private Medical and Dental

Gym Subsidiaries

Life Assurance

Pension scheme

25 days paid holiday

Free snacks in the office

Quarterly team socials

Qualifications

• Curious and proactive individuals who are keen to learn and grow.
• Strong relationship-building ability both internally and externally.
• Comfortable interpreting data and creating insights.

Responsibilities

• Independently own a portfolio of accounts and be the main contact.
• Responsible for customer health and product adoption.
• Develop strong interpersonal relationships with customers.

Skills

Verbal communication

Written communication

Relationship building

Analytical mindset

Organizational skills

Problem-solving

Interest in emerging technologies

Tools

Excel

Job description

A high-growth tech company in the City Of London is looking for a Customer Success Coordinator. In this role, you'll own a portfolio of accounts and focus on customer health and product adoption. You'll develop strong relationships and work closely with internal departments. Ideal for curious individuals with strong communication skills and an interest in emerging technologies. The company offers a competitive salary of £34k plus a 10% bonus, flexible benefits, and a collaborative environment.