Graduate Customer Success Assistant

Michael Page (UK); England; On-site; GBP 31,000 - 39,000; Full time

Job summary

A growing company in the insurance sector is seeking a Customer Success Assistant in the UK. The ideal candidate will have great communication skills and a positive attitude, ready to support customers and help the sales team stay organised. This permanent position offers a competitive salary ranging from £31,500 to £38,500 with opportunities for progression. Join a supportive team environment focused on customer satisfaction.

Benefits

Competitive salary

Comprehensive training

Opportunities for career progression

Qualifications

• A positive attitude and eagerness to learn.
• Excellent written and verbal communication skills.
• Attention to detail and strong organisational skills.

Responsibilities

• Deliver friendly, helpful support to customers.
• Help the sales team stay organised and manage customer accounts.
• Communicate with clients via phone and email professionally.

Skills

Great communication skills

Strong organisational skills

Proactive mindset

Team spirit

Tools

CRM tools

Job description

• Join a growing business with only 30 people in the UK
• Gain expirence in sales.

About Our Client

This opportunity is with a small-sized company within the insurance industry, known for its focus on customer satisfaction and efficient service delivery. The organisation has a strong presence in its sector and is committed to providing tailored solutions to its clients.

Job Description

• Deliver friendly, helpful support to customers - answering questions and solving problems
• Help the sales team stay organised by handling key admin tasks and keeping records up to date
• Manage customer accounts and make sure all info is accurate and current
• Work closely with your team to hit targets and keep customers happy
• Communicate with clients via phone and email in a professional, approachable way
• Help resolve customer issues by working with other departments
• Represent the company with a positive attitude and a focus on great service
• Spot ways we can improve how we do things and share your ideas

The Successful Applicant

A successful Customer Success Assistant should have:

• A positive attitude and eagerness to learn
• Great communication skills - both written and verbal
• Strong organisational skills and attention to detail
• A proactive mindset when it comes to solving problems
• Team spirit and a genuine interest in helping others
• Bonus: Any experience with CRM tools or customer-facing roles

What's on Offer

• Competitive salary in the range of £31,500 to £38,500, depending on experience.
• Permanent position with opportunities for career progression.
• Comprehensive training and onboarding process.
• Supportive team environment within the insurance industry.
• Quick and efficient application process.

If you're looking for a challenging and rewarding role in customer service, apply today to join a thriving sales department!