GP Receptionist & Patient Care Coordinator

Coxhoe Medical Practice; North East; On-site; GBP 10,000 - 40,000; Full time

Job summary

A healthcare provider in North East England seeks an enthusiastic receptionist to join their team. The role involves assisting patients with appointments and queries, inputting and managing information using computer systems. Ideal candidates should possess excellent communication skills and experience in customer care, as well as the ability to multitask in a busy environment. Previous General Practice experience with software like SystmOne is an advantage, though training will be provided. Competitive salary and benefits are offered.

Benefits

Competitive Salary

5 weeks annual leave

NHS pension

Uniform provided

Qualifications

• Good communicators with a track record for delivering excellent customer care.
• Ability to work under pressure.
• Experience with GP computer software preferred but not essential.

Responsibilities

• Helping patients in person and on the phone with appointments, queries.
• Using patients' computer records to input and extract information.
• Being a central point of contact in healthcare delivery.
• Dealing with tasks allocated to reception and registering new patients.
• Supporting colleagues and patients in a busy environment.

Skills

Good communication skills

Ability to multitask

Customer care excellence

Education

Previous General Practice experience

IT skills

Tools

SystmOne

Job description

A healthcare provider in North East England seeks an enthusiastic receptionist to join their team. The role involves assisting patients with appointments and queries, inputting and managing information using computer systems. Ideal candidates should possess excellent communication skills and experience in customer care, as well as the ability to multitask in a busy environment. Previous General Practice experience with software like SystmOne is an advantage, though training will be provided. Competitive salary and benefits are offered.