GP Practice Receptionist & Care Coordination

Hampton Medical Centre; Peterborough; On-site; GBP 20,000 - 25,000; Full time

Job summary

A medical practice in Peterborough is seeking a dedicated receptionist to manage reception duties and provide coordination for patient care. Responsibilities include handling appointments, processing patient inquiries, and assisting with administrative tasks. The ideal candidate will have excellent customer service skills and a professional manner. Experience in a GP surgery is beneficial but training will be provided. This role is critical in ensuring efficient operation within the medical office.

Qualifications

• Warm, approachable, and professional manner.
• Experience in a general practice will be an advantage but training will be provided.

Responsibilities

• Open and close practice premises while maintaining security.
• Process appointments and patient inquiries efficiently.
• Handle incoming and outgoing mail and messages.
• Assist with clerical duties including filing and data entry.
• Ensure reception area is tidy and organized.

Skills

Excellent customer service skills

Ability to work independently

Organised and flexible

Calm under pressure

Education

GCSE or modern equivalent

Qualification in administration

Job description

A medical practice in Peterborough is seeking a dedicated receptionist to manage reception duties and provide coordination for patient care. Responsibilities include handling appointments, processing patient inquiries, and assisting with administrative tasks. The ideal candidate will have excellent customer service skills and a professional manner. Experience in a GP surgery is beneficial but training will be provided. This role is critical in ensuring efficient operation within the medical office.