GP Practice Receptionist & Admin Specialist

NHS; Greater London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A busy GP practice in London seeks a GP Administrator - Receptionist to provide excellent patient care and perform administrative tasks. The role requires strong communication skills, an empathetic approach, and the ability to work in a fast-paced environment. Responsibilities include greeting patients, managing appointments, and supporting a multidisciplinary team. This position offers a supportive work culture, ongoing training, and benefits including NHS Pension and 20 days annual leave. Ideal for candidates with customer service experience in healthcare settings.

Benefits

Competitive salary

20 days annual leave plus bank holidays

NHS Pension scheme

Ongoing training and development

Qualifications

• Experience in a customer-facing role is essential.
• Experience in a busy office or reception environment is essential.
• Professional attitude with a strong commitment to confidentiality.

Responsibilities

• Welcome and greet patients in a friendly manner.
• Book, amend, and cancel patient appointments.
• Liaise with members of the multidisciplinary team.

Skills

Excellent communication skills

Interpersonal skills

Organizational skills

IT skills

Education

GCSEs including English and Maths (Grade C/4 or above)

NVQ Level 2 or 3 in Business Administration, Customer Service, or Healthcare Administration

Tools

EMIS Web

Microsoft Office

Job description

A busy GP practice in London seeks a GP Administrator - Receptionist to provide excellent patient care and perform administrative tasks. The role requires strong communication skills, an empathetic approach, and the ability to work in a fast-paced environment. Responsibilities include greeting patients, managing appointments, and supporting a multidisciplinary team. This position offers a supportive work culture, ongoing training, and benefits including NHS Pension and 20 days annual leave. Ideal for candidates with customer service experience in healthcare settings.