GP Practice Operations Lead: People & Patient Experience

GP Practice in Wales; Newport; On-site; GBP 35,000 - 45,000; Full time

Job summary

A healthcare provider in Newport is seeking a Deputy Practice Manager to oversee daily operations and manage staff in a busy GP surgery. The role requires strong organisational and communication skills, ensuring quality patient care and efficient service delivery. Ideal candidates will have a background in healthcare administration and staff management, alongside A-Level qualifications. This full-time role offers an opportunity to thrive in a supportive environment.

Qualifications

• Strong background in administration or operations within a healthcare setting.
• Experience supervising staff and managing rotas.
• Ability to handle sensitive issues with discretion.

Responsibilities

• Supervise and support reception and administrative teams.
• Manage staff rotas, annual leave, and sickness cover.
• Oversee the day-to-day running of the practice.

Skills

Organisational skills

Communication skills

Problem-solving

Staff management

Attention to detail

Education

A-Level standard or equivalent experience

Job description

A healthcare provider in Newport is seeking a Deputy Practice Manager to oversee daily operations and manage staff in a busy GP surgery. The role requires strong organisational and communication skills, ensuring quality patient care and efficient service delivery. Ideal candidates will have a background in healthcare administration and staff management, alongside A-Level qualifications. This full-time role offers an opportunity to thrive in a supportive environment.