GP Practice: Multiskilled Admin & Receptionist

NHS; Leiston; On-site; GBP 20,000 - 26,000; Full time

Job summary

A healthcare organization is seeking a Multi-Skilled Administrator/Receptionist to provide exceptional customer service and support in a busy environment. You will work closely with various teams, managing patient queries and ensuring smooth operations at the Leiston Surgery. Ideal candidates will have strong computer skills and a passion for healthcare, with training provided for those with less experience. This role plays a critical part in our mission to serve over 9,500 patients effectively.

Benefits

Training and development opportunities

Supportive work environment

Qualifications

• Customer service experience is essential.
• Competence in using a computer required.
• Previous experience in a medical practice preferred.

Responsibilities

• Assist patients in accessing appropriate services.
• Handle general inquiries and appointment scheduling.
• Maintain accurate medical records and patient information.

Skills

Customer service

Computer proficiency

Teamwork

Education

English and Maths GCSE C or above

Tools

SystmOne

AccuRx

DXS

Anima Triage

Job description

A healthcare organization is seeking a Multi-Skilled Administrator/Receptionist to provide exceptional customer service and support in a busy environment. You will work closely with various teams, managing patient queries and ensuring smooth operations at the Leiston Surgery. Ideal candidates will have strong computer skills and a passion for healthcare, with training provided for those with less experience. This role plays a critical part in our mission to serve over 9,500 patients effectively.