GP Medical Receptionist

Tolsey Surgery; Malmesbury; On-site; GBP 22,000 - 26,000; Part time

Job summary

A local healthcare facility in England is looking for an enthusiastic and hard-working receptionist. The role involves providing reception services, managing phone calls, and administrative support. Ideal candidates will have experience in customer service and an interest in healthcare. The position requires excellent communication skills and computer literacy, with work hours totaling 26 hours per week on weekdays.

Qualifications

• Excellent communication skills.
• Experience in a primary care setting is preferred.
• Caring, friendly, and diplomatic disposition.

Responsibilities

• Book and update appointments.
• Handle incoming calls from patients, doctors, and hospital departments.
• Provide administrative support to the practice.

Skills

Face to face customer service

Telephone call handling

Using computer systems

Job description

The Tolsey Surgery are seeking an enthusiastic, hard-working receptionist to join our friendly team.

26 hours per week

Monday 8am - 6.30pm

Thursday 8am - 6.30pm

Friday 8am - 2.00pm

Main duties of the job

Duties will include all aspects of reception work. Face to face at the front desk, dealing with phonecalls and back office admin. A caring, friendly and diplomatic disposition is amust.

This position would especially suit an applicant with previous experience in a primary caresetting with an interest in maintaining excellent patientrelationships. Candidates must have excellent communication skills and computerliteracy skills are essential

About us

The Tolsey Surgery is a rural, dispensing practice with 3,400 patients. You will be part of a small friendly team that serves our patients in the Sherston and surrounding area.

Job responsibilities

Booking and updating appointments

Dealing with incoming calls from patients, doctors andhospital departments.

Administrative support to the Practice as appropriate.

Person Specification

Qualifications

• Experience of:
• Face to face customer service
• Telephone call handling
• Using computer systems
• Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.