GP Health Care Assistant

Stanhope Mews West Surgery; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare practice in London is seeking a dedicated Health Care Assistant to join their dynamic clinical team. The successful candidate will perform essential duties such as phlebotomy, patient education, and administration of injections while supporting a high-quality care environment for patients.

Qualifications

• Experience of working as an HCA in Primary or Secondary Care.
• Proficiency in using the SystmOne clinical IT system for record-keeping.
• Demonstrated good written communication skills.

Responsibilities

• Perform phlebotomy duties and take blood samples accurately.
• Conduct NHS Health Checks and provide patient education.
• Administer injections and vaccinations under a Patient Specific Direction.

Skills

Phlebotomy

Patient Education

Chronic Disease Management

Communication Skills

Experience in NHS Health Checks

Education

GCSE grade A to C in English and Maths

Care Certificate or Equivalent

Tools

SystmOne clinical IT system

Job description

Are you a highly motivated and caring individual looking to make a genuine difference in patient health and wellbeing? Stanhope Mews Surgery (SMW) is looking for a dedicated Health Care Assistant (HCA) to join our dynamic and supportive clinical team.

As a Health Care Assistant at SMW, you will be a vital part of a practice that is committed to delivering high-quality, thoughtful, responsive care to all our patients, tailored to their individual needs. You will work alongside a diverse clinical team, which includes GPs, practice nurses, pharmacists, and a social prescriber.

Main duties of the job

As an HCA at Stanhope Mews Surgery (SMW), you'll perform a range of hands‑on clinical and supportive tasks essential to primary care delivery. Your main duties will focus on direct patient care and supporting the clinical team in diagnostics and preventive health measures.

About us

Stanhope Mews Surgery (SMW) is a large, well‑regarded general practice serving approximately 16,000 patients, primarily from the South Kensington area within the Royal Borough of Kensington and Chelsea. We are proud to hold an overall Care Quality Commission (CQC) rating of Good across all five categories. Our mission is: "Helping Others to Help Themselves".

We are committed to delivering high quality, thoughtful, responsive care, continually striving to include patients in decisions about their own care and empowering them to manage their health in a safe, effective, and caring environment.

You will be joining a highly professional and collaborative environment:

The Team: The clinical staff is diverse, comprising GPs, practice nurses, health care assistant, pharmacists, First Contact physiotherapist, and a social prescriber. Our support staff includes a dedicated reception team often the first point of contact along with administrative and clerical staff, all overseen by the practice manager and his deputy. We also work closely with the allied 'My Care My Way' health and social care team for older adults.

Work Ethic: Our ethic is built on a commitment to responsiveness and support. We are part of Brompton Health PCN. We are also an accredited teaching centre for Imperial College London, demonstrating our commitment to training and clinical best practices.

Job responsibilities

The HCA will undertake the following clinical and administrative duties:

Diagnostic and Monitoring

• Phlebotomy:Perform phlebotomy duties, including taking blood samples efficiently and accurately.
• Specimen Handling: Take and, where appropriate, despatch laboratory specimens (including blood, urine, swabs, and other diagnostic tests) as required by GPs.
• Logistics: Ensure specimens are ready for collection by the designated time, or alternatively, store them correctly in the fridge for next‑day collection.
• ECG: Setting up the ECG machine to take electrocardiograms and sending them to be read by a GP.
• AF Screening: Conducting 1‑lead ECG Atrial Fibrillation (AF) Screening for appropriate patient groups (e.g., patients aged 55 and over).
• Blood Pressure Monitoring: Carrying out routine blood pressure checks and fitting and removal of the 24‑hour Ambulatory Blood Pressure Monitor (ABPM).

Preventive Health and Management

• NHS Health Checks: Conduct NHS Health Checks (offered to everyone without a long‑term condition aged 40 to 72). This includes patient education on results and next steps.
• Chronic Disease Management: Assisting with routine investigations for chronic disease management, such as gathering blood test results and conducting preliminary lifestyle questions.
• Injections and Vaccinations: Administering injections, including B12 and routine vaccinations (e.g., flu and pneumococcal infection) under a Patient Specific Direction (PSD).
• Patient Education: Advise patients on basic health care, minor ailments, health promotion, and illness prevention.

Person Specification

Qualifications

• GCSE grade A to C in English and Maths
• Must have Care Certificate or Equivalent
• Experience of Diabetic Checks
• Experience in NHS Health Check
• Experience Phlebotomy
• Experience in performing ECGs and ABPM

Experience

• Experience of working as an HCA in Primary or Secondary Care.
• Proficiency and experience using the SystmOne clinical IT system for record‑keeping and workflow management.
• Demonstrated good written communication skills for accurate documentation and effective electronic patient correspondence.
• Experience with managing clinical logistics, such as handling and preparing laboratory specimens for collection.
• Experience in patient education or providing advice on health promotion and illness prevention.

Depending on experience£17 - £19 per hour