GP Assistant - Surbiton PCN

NHS; City Of London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A healthcare provider based in London is seeking a proactive part-time GP Assistant to support patient management, particularly for long-term conditions such as hypertension and diabetes. The successful candidate will work 12 hours per week at Brunswick Surgery, joining a friendly and supportive team. Responsibilities include patient coordination, excellent communication, and accurate record-keeping. Ideal candidates will have experience in primary care and good IT skills, particularly with EMIS Web.

Benefits

Opportunities for development and training

Qualifications

• Background knowledge of hypertension, diabetes, and other long-term conditions.
• Experience of working in primary care.
• Experience in a UK healthcare setting.

Responsibilities

• Assist in the management of patients with long-term conditions.
• Book patients for reviews with GPs.
• Ensure accurate record-keeping and follow-up.

Skills

Strong interpersonal skills

Confident

Organised

Good IT skills

Attention to detail

Education

Good standard of English and Maths

Care Certificate or equivalent

Tools

EMIS Web

Job description

Surbiton PCN LTD are looking for a proactive and confident part-time GP Assistant to join our friendly team. The successful candidate will work at Brunswick Surgery for 12 hours per week (Surbiton Health Centre) as part of a job share and will play a key role in supporting the management of patients with long-term conditions, including hypertension, diabetes, and other chronic illnesses.

Why Join Us?

• You will be part of a supportive team committed to delivering high‑quality care to our patients. We offer opportunities for development and training to help you grow in your role.
• Brunswick is an established training practice for VTS/medical students. The practice is increasing its list size, and currently has 9,100 registered patients.
• The current GP clinical team consists of 4 Partners, 3 Part‑time Salaried GPs and 1 Trainee. They are supported by a friendly multi‑disciplinary and non‑clinical team.
• Brunswick utilise EMIS Web clinical system and have an excellent QOF achievement.

Please note, we are not able to accept applications from those requiring visa sponsorship.

Main duties of the job

Key Responsibilities:

• Assist in the coordination and management of patients with long‑term conditions.
• Book patients for reviews with GPs and the nursing team.
• Ensure timely follow‑up and accurate record‑keeping.
• Provide excellent patient support and communication throughout their care journey.
• Background knowledge of hypertension, diabetes, and other long‑term conditions.
• Strong interpersonal skills with the ability to build rapport with patients and colleagues.
• Confident, organised, and able to work independently as well as part of a team.
• Good IT skills and attention to detail.
• Previous experience in a healthcare setting.
• Understanding of primary care processes and patient pathways.

About us

The Surbiton & Chessington PCNs Ltd includes Surbiton Health Centre PCN and Chessington & Surbiton PCN, which work together through a limited company with a joint Board: Surbiton & Chessington PCNs Limited.

The PCNs have 3‑ and 5‑member GP practices respectively, and together account for a total registered population of close to 66,000.

The networks have diverse communities including commuter areas, young families, deprived pockets, and frail elderly / care homes.

The PCNs vision is to help to maintain and improve the health and healthcare for our local populations, and the sustainability of our member GP practices, in line with wider NHS strategies and plans.

Job responsibilities

Key Responsibilities:

• Assist in the coordination and management of patients with long‑term conditions (including hypertension, Diabetes and chronic illnesses.
• Book patients for reviews with GPs and the nursing team.
• Ensure timely follow‑up and accurate record‑keeping.
• Provide excellent patient support and communication throughout their care journey.
• You will act as a key liaison between the admin team, NHS services and patients to promote safe and efficient care
• Assist in the management and uploading of information relating to safeguarding documentation and audit.
• Maintain and monitor emails relevant to the GP and patient care.
• Sorting all clinical post and prioritising for the GP in terms of actions.
• Signposting some post to others such as clinical pharmacist etc.
• Monitoring and assisting the GPs in managing, prioritising, and actioning tasks.
• Extracting all information from clinical letters that needs coding and adding to notes.
• Preparing patients prior to going in to see the GP ensuring the patient has everything they need and is aware of the need to provide accurate and concise information to the GP.
• Completing basic (factual) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc.

Person Specification

Experience

• Background knowledge of hypertension, diabetes, and other long‑term conditions
• Experience of working in primary care
• Experience of working in GP practice
• Experience of working in UK healthcare setting
• Understanding of primary care processes and patient pathways.

Knowledge and Skills

• Strong interpersonal skills with the ability to build rapport with patients and colleagues.
• Confident
• Organised
• Able to work independently as well as part of a team
• Experience of using EMIS Web

Qualifications

• Good standard of English and Maths
• Care Certificate or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.