Governance, Risk & Compliance (GRC) Specialist

Dunelm; Leicester; Hybrid; GBP 65,000 - 95,000; Full time

Job summary

Dunelm, Leicester, is recruiting a Governance, Risk & Compliance Specialist to strengthen cyber security governance across the business. The role sits in a FTSE 250 retail organisation and involves coordinating audits, managing risk, and embedding security practices with stakeholders across technology, retail operations, finance and HR.

You will contribute to policy development, metrics, and supplier risk management while promoting a positive security culture and ensuring regulatory alignment.

Qualifications

• Experience in a Governance, Risk & Compliance, Information Security or Cyber Security role.
• Strong understanding of Cyber Security Risk, NIST CSF 2.0, PCI DSS, UK GDPR and Data Protection Act 2018.
• Experience conducting cyber risk assessments and audits.
• Experience supporting audits and regulatory compliance activities.
• Experience producing security metrics and executive reporting.
• Excellent stakeholder management and communication skills.

Responsibilities

• Develop and maintain Information Security policies, standards and procedures.
• Coordinate internal and external security audits.
• Administer the cyber security risk register and run risk assessments.
• Oversee supplier cyber security assurance and third-party risk.
• Collaborate with business teams to embed security governance.
• Develop governance KPIs/ KRIs and report to senior leadership.
• Promote security awareness and phishing simulations across stores and digital teams.

Skills

Governance

Risk management

Cyber security

NIST CSF 2.0

PCI DSS

UK GDPR

Stakeholder management

Communication

Audits

Policy writing

Third‑party security

Security metrics

Tools

LogicGate

OneTrust

Archer

AuditBoard

Job description

Overview

Home. There’s no place like it.

And there’s no feeling like helping people create the joy of feeling truly at home. At Dunelm, that’s what we do. We’re the UK's number one choice for homewares because we make home life lovelier for our customers. And we’ve crafted a workplace that feels just as welcoming – where you can bring your ideas, be yourself, and feel right at home.

Work your way, together

We're a hybrid business, which means you'll have flexibility alongside time together with your team. In this role, you can expect minimum 1 day per week in our Leicester office.

We are seeking an experienced Governance, Risk & Compliance (GRC) Specialist to join our Information Security team within a FTSE 250 retail organisation. This role is responsible for developing, implementing and continually improving the organisation's cyber security governance, risk and compliance capabilities, ensuring alignment with business objectives, regulatory obligations and industry best practice.

Working collaboratively across technology, digital, retail operations, finance, legal, procurement, HR and other business functions, you will help strengthen the organisation's cyber security maturity, support regulatory compliance and embed security into everyday business processes.

The successful candidate will have a strong understanding of cyber security frameworks, governance principles and risk management, combined with excellent stakeholder management and communication skills.

Join our Cyber Security Team and be at the forefront of protecting our business. You’ll contribute to safeguarding our operations and drive positive change and in a business where you can build a long-term career that always promises to challenge and excite.

What you'll be doing

Governance & Compliance

• Develop, maintain and continually improve our Information Security Management System.
• Support and maintain compliance with:
  • NIST Cyber Security Framework (CSF) 2.0
  • PCI DSS
  • UK Data Protection Act 2018 and relevant EU data privacy legislation.
  • Other relevant regulatory and industry requirements such as Provision 29, Cyber Essentials and Cyber Essentials Plus.
• Coordinate internal and external security audits.
• Support evidence collection for compliance activities.
• Monitor emerging legislation and regulatory changes, assessing business impact.
• Support the implementation of security governance across all business functions.

Risk Management

• Administer the Cyber Security risk register toolset.
• Facilitate cyber risk assessments across projects, business initiatives and operational services.
• Support risk owners throughout the cyber security risk lifecycle.
• Enhance risk reporting for senior leadership and executive committees.

Third Party Risk Management

• Oversee the supplier cyber security assurance process.
• Conduct security assessments of suppliers, partners and third parties.
• Help to highlight supply chain risks and recommend appropriate mitigation.
• Track supplier security due diligence.

Security Governance

• Develop and maintain Information Security policies, standards, procedures and supporting guidance.
• Ensure documentation remains current, aligned with business objectives and regulatory requirements.
• Support governance forums and security steering committees.
• Produce reports for senior management and executive stakeholders.
• Assist in maintaining security exceptions and risk acceptance processes.

Security Awareness & Culture

• Help develop cyber security awareness programmes.
• Contribute to phishing simulations and awareness campaigns.
• Review effectiveness of these measures through reporting and behavioural metrics.
• Promote a positive security culture across stores, support centres and digital teams.
• Support onboarding and annual security training programmes.

Metrics & Continuous Improvement

• Develop governance and compliance KPIs and KRIs.
• Administer metrics addressing:
  • Compliance status
  • Audit findings
  • Risk posture
  • Third‑party assurance
  • Policy compliance
  • Security awareness completion
  • Security maturity
• Benchmark organisational maturity against recognised frameworks.
• Drive continual improvement initiatives across governance and compliance processes.

Business Partnership

• Act as a trusted advisor to business stakeholders.
• Work closely with relevant stakeholders across the business.
• Provide pragmatic security advice supporting business innovation while managing cyber risk.
• Support projects by embedding security governance from inception

What we’ll look for in you

You will need to be a self-starter with ability to work at pace across multiple business levels and with stakeholders across all levels of seniority.

Essential Skills & Experience

• Experience in a Governance, Risk & Compliance, Information Security or Cyber Security role.
• Strong understanding of:
  • Cyber Security Risk
  • NIST Cyber Security Framework (CSF) 2.0
  • PCI DSS
  • UK GDPR and Data Protection Act 2018
• Experience conducting cyber risk assessments.
• Experience with third-party security assurance programmes.
• Experience writing policies, standards and governance documentation.
• Experience supporting audits and regulatory compliance activities.
• Experience producing security metrics and executive reporting.
• Excellent stakeholder management skills.
• Strong analytical and problem-solving ability.
• Excellent written and verbal communication skills.
• Ability to influence stakeholders at all organisational levels.

Desirable Experience

• Experience within a FTSE 250 or large enterprise environment.
• Experience in retail, eCommerce or omnichannel businesses.
• Familiarity with cloud security.
• Knowledge of Secure by Design principles.
• Experience with GRC platforms (e.g. LogicGate, OneTrust, Archer or AuditBoard).
• Experience supporting security framework certification programmes (e.g. ISO27001).
• One or more of the following professional Cyber Security certifications (Desirable):
  • ISO/IEC 27001 Lead Implementer or Lead Auditor
  • Certified Information Systems Security Professional (CISSP)
  • Certified Information Security Manager (CISM)
  • Certified in Risk and Information Systems Control (CRISC)
  • Certified Information Privacy Professional Europe (CIPP/E)
  • PCI Professional (PCIP)
  • Internal Security Assessor (PCI - ISA)
  • NIST Cyber Security Framework Practitioner