Governance Officer

Connexus; West Midlands; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

30 days annual leave

Pension scheme

Healthcare plan

Flexible and hybrid working

Career development

Job summary

Connexus is seeking an experienced Governance Officer to support the Head of Governance & Risk and strengthen governance arrangements across the organisation. You will work with Board Members, Committees, senior leaders and colleagues to ensure meetings are well organised and decisions recorded.

The role also involves maintaining the Board portal, governance records, key registers and regulatory returns, and supporting policy reviews.

Qualifications

• Experience supporting Boards, Committees and Non-Executive Directors, including papers and minutes.
• Strong written and verbal communication, with ability to produce accurate reports.
• Excellent stakeholder management and ability to influence at all levels.
• Attention to detail with the ability to manage multiple priorities in a governance environment.
• Commitment to continuous improvement and good governance practice.
• Relevant governance qualification such as CGI Associate/Fellow, Solicitor or ILEX.

Responsibilities

• Manage Board and Committee cycle: forward planning, agendas, papers, minutes and action logs.
• Provide high-quality secretariat and governance support to Board Members and senior leaders.
• Maintain the Board portal, governance records, key registers and regulatory returns.
• Support review and improvement of governance arrangements and policies.
• Lead or support board appraisal, induction and conflicts of interest processes.
• Oversee Assets & Liabilities Register administration and assurance reporting.

Skills

Board governance support

Minute taking

Stakeholder management

Policy development

Attention to detail

Education

CGI Associate/Fellow status

Solicitor qualification

ILEX qualification

Tools

Board portal

Governance records system

Job description

The vacancy

We're looking for an experienced Governance Officer to support our Head of Governance & Risk and help ensure that Connexus continues to maintain strong and effective governance arrangements.

This is a varied and rewarding role where you'll work closely with Board Members, Committees, senior leaders and colleagues across the organisation. You'll play a key role in supporting the smooth operation of our governance framework, helping to ensure that Board and Committee meetings are well organised, decisions are effectively recorded, regulatory obligations are met, and good governance practices are embedded throughout the organisation.

What you'll do:

• Manage the Board and Committee cycle, including forward planning, agendas, papers, minutes, action logs and follow-up.


• Provide high-quality secretariat and governance support to Board Members, Committees, senior leaders and colleagues across Connexus.


• Maintain the Board portal, governance records, key registers, statutory and regulatory returns, and contract execution processes.


• Support the review and improvement of governance arrangements, policies, standing orders and wider governance, risk and policy activities.


• Lead or support Board appraisal, effectiveness reviews, Non-Executive Director induction and development, declarations of interest and conflicts advice.


• Oversee Assets & Liabilities Register administration and provide assurance reporting.

This is an excellent opportunity for someone with strong organisational skills who enjoys working with senior stakeholders and delivering high-quality governance support.

Who We're Looking For

We're looking for someone who, alongside the key criteria below, will sign up to our PRIDE values of Passion, Respect, Involve, Determined and Effective, and will be committed to maintaining the confidence of our customers.

Key Responsibilities

• Experience supporting Boards, Committees and Non-Executive Directors, including papers, minutes, action logs and governance records.


• Strong written, verbal and report-writing skills, with the ability to complete statutory and regulatory returns accurately and on time.


• Excellent stakeholder management skills, with the ability to build effective relationships and influence at all levels.


• Strong organisation, attention to detail and the ability to manage competing priorities in a busy governance environment.


• A commitment to continuous improvement and good governance practice.


• You'll hold a recognised governance-related qualification, such as CGI Associate/Fellow status, Solicitor qualification, or ILEX qualification.

If you'd like to play a key role in ensuring strong governance, we'd love to hear from you.

This role has been identified as suitable for hybrid working which will be a combination of home working and working from our offices, with Head office at Craven Arms and travel to other offices as required.

Shortlisting date: 12 October 2026

Interview date: Week Commencing 19 October 2026

About Connexus

Connexus is a rural housing association with its heritage in Shropshire and Herefordshire, providing good quality, affordable and safe homes that customers are proud to live in. We create inclusive neighbourhoods, sustainable rural communities, and provide services that support our customers to build a life in their home. The work our teams do is varied, and no two days are the same.

We provide an excellent offer for colleagues which includes flexible working options combined with some fantastic benefits. We're here to support colleagues at every step of the way with training and development opportunities, helping you make the most of your career. If you want to work with like-minded people and would like to make a difference to the lives of our customers, Connexus could be the right fit for you.

Connexus is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce, this is because we really understand the importance of different voices, experiences, perspectives, and backgrounds within our workforce. We strongly encourage applications from members of underrepresented groups.

Life at Connexus

Connexus is a community focused rural housing group with over 10,500 homes across Shropshire and Herefordshire.

Our people are passionate about the services we provide and we will invest in them and empower them to provide a great service to all of our customers.

Our clear focus is excellent service delivery.

Some of the benefits

• 30 days annual leave plus Bank Holidays (Pro-rata'd if part-time)


• Continual learning and development opportunities


• Generous pension scheme


• Company healthcare plan


• Continual learning and development opportunities


• Paid sickness leave (upon successful completion of probationary period)


• Enhanced maternity/ paternity pay


• Long service award


• Flexible and hybrid working


• Career development through clear pathways

We're rooting for you

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We know it can be daunting to put yourself out there and sometimes the unknown interview processes make things even scarier! So, we thought we'd help by sharing a little about what you can expect from us in terms of our approach to recruitment.

We're rooting for you