Governance and Business Management Lead

JPMorgan Chase & Co.; Bournemouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading financial institution in the UK is looking for a Governance and Business Management Lead within their Payments Operations team. This role involves driving finance objectives, enhancing operational efficiency, and overseeing reconciliation processes. The ideal candidate will have exceptional communication and data management skills, a passion for service improvement, and the ability to work under pressure. Competitive salary and benefits are offered.

Qualifications

• Exceptional verbal and written communication skills.
• Ability to manage time effectively and handle multiple priorities.
• Experience in data analysis and visualization.

Responsibilities

• Drive Finance and Resource objectives through effective controls.
• Own the Governance and Oversight of the Reconciliation Utility.
• Enhance data visualization and storytelling capabilities.
• Produce quality communications materials.
• Work under pressure and tight deadlines.

Skills

Data Management

Project and Change Management

Data Analysis

Interpersonal skills

Communication skills

Job description

Overview

Unlock your potential by joining our Cash Asset Management & Reconciliation Utility (Reconciliations Utility) within Payments Operations. You will partner with senior management to drive innovation, enhance operational efficiency, and contribute to a dynamic and inclusive team culture. The Governance and Business Management Lead works in a firmwide function with exposure to Cash Asset Management to help manage the firm’s balance sheet. You will collaborate with the Leadership Team to achieve our mission: Driving Accuracy, Transparency and Control. The Reconciliation Utility performs the key control of reconciling the books and records of the Firm and our Clients.

• Drive Finance and Resource objectives across the organisation through effective controls, thoughtful planning, and diligent tracking.
• Own the Governance and Oversight of The Reconciliation Utility Resiliency, Inter Affiliate Services, and Risk and Controls reporting.
• Control information by providing accurate and timely responses, as well as proactive reporting to Payment Operations, Controls, Technology, Finance, and HR partners.
• Plan and prepare internal and Senior Stakeholder communications and Business Reviews with thoughtfulness and attention to detail.
• Enhance data visualisation and storytelling capabilities to strengthen the RU and CAM brand and influence positive transformation.
• Create and maintain processes and controls to ensure we meet all financial objectives.
• Produce quality and engaging communications materials.
• Demonstrate exceptional and adaptable interpersonal skills, with strong verbal and written communication at all levels, and the ability to influence action and change.
• Prioritise, plan, organise, and manage time effectively, handling multiple priorities and acting with initiative.
• Take responsibility and ownership for issues and follow through to resolution with timely and relevant communications.
• Work under pressure and tight deadlines with attention to detail.
• Data Management - apply best practices in data management without compromising speed and quality.
• Project and Change Management - execution-focused and risk-aware, with the ability to articulate clear and workable solutions.
• Promote a client/customer-centred organization.
• Comfortable working with all levels of management and Senior Leadership, providing support for day-to-day operations and oversight of this critical business function, with a passion for continuous service improvement.
• Interest in cultural change and understanding differences in cultural needs across a global firm.
• Data Analysis - skills to source, analyse and visualise large data sets that lead to usable outcomes.