Golf Attendant Casual

Marriott Hotels Resorts; England; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading hospitality chain in the United Kingdom is seeking a part-time associate to join the Golf Operation team. This role focuses on providing exceptional customer service and managing the daily operations of the golf shop and club. Ideal candidates will have experience in customer-focused roles, be flexible with working hours, and possess strong communication skills. Join us and contribute to a high level of service and hospitality in a prestigious environment.

Benefits

Wellbeing programs

Encouraging management

Team-spirited colleagues

Meals at work

Uniform

Qualifications

• Previous experience in golf retail and customer-focused roles is beneficial.
• Ability to provide excellent customer service.
• Must be flexible with working hours including weekends and bank holidays.

Responsibilities

• Provide high-level service to all members and guests.
• Manage golf reservations and bookings.
• Support day-to-day management of tee times and operations.
• Assist with maintenance of the buggy fleet and driving range.
• Ensure safety and sanitation practices are followed.

Skills

Customer Service

Hospitality Experience

Basic Math

Computer Literacy

Cash Handling

Job description

Description

Hanbury Manor boasts a magnificent 18-hole Championship golf course which is held in great esteem having hosted European Tour Ladies European Tour and European Seniors Tour Events. We are looking for a highly motivated and enthusiastic associate to join the Golf Operation who will provide our members and guests a consistently high level of service & hospitality which is befitting of not only the venue but which has placed Marriott International as a world-class leader in the travel industry.

The position has a focus on the combined golf shop and operational duties and day to day running of the club. The ideal candidate will have the ability to provide excellent customer service is focused and has the capability to work under candidate must be able to work flexible hours to include weekends bank holidays and to reflect the seasonal nature of the business. This role provides an excellent opportunity to acquire new skills within a busy modern golf operation.

It is a benefit to have had previous experience working within golf retail and customer focused roles.

What you’ll do

• Provide a consistently high level of service and hospitality to all Members and Guests at all times and in all areas of the Golf Operation
• To meet all criteria required to pass the necessary Marriott audits such as the Marriott Golf Audit & 59 Club Mystery Shopper
• Take golf reservations and ensure that all golf bookings are correctly inputted into booking system and that revenue is processed correctly
• To assist in general shop and service-related duties e.g. merchandising stock control cleaning
• Check-in all golfers and support the day to day management of tee times
• Support the daily management and maintenance of the buggy fleet and operation
• Assist with ball control and cleanliness at the driving range
• Ensure that guidelines as set by the hotel are followed in terms of sanitation and safety practices with regards to the customer facing areas in the golf operations equipment retail buggies and confectionery
• Carry out course marshalling duties as required
• Ensure guests are welcomed on the 1st tee carrying out relevant green fee checks and give out necessary information
• Assist with corporate golf day banner management, score card marking, scoreboard updates and any other Corporate / Society Day requests
• Support the successful running of golf days; including being the host to organisers where required
• Support the effective delivery of member competitions and bookings including handicap maintenance

Perks you deserve

You’ll be supported in and out of the workplace through :

• Wellbeing programs
• Encouraging management
• Team‑spirited colleagues
• Meals at work
• Uniform

Come and join us today and become part of the Marriott family.

Marriott Hotels strive to elevate the art of hospitality innovating at every opportunity while keeping the comfort of the oh‑so‑familiar all around the globe. As a host with Marriott Hotels you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful heartfelt forward‑thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over we are proud to welcome you to explore a career with Marriott joining Marriott Hotels you join a portfolio of brands with Marriott International. Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you.

Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive people‑first are committed to non‑discrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.

Key Skills

• Customer Service
• Hospital Experience
• Hotel Experience
• Taleo
• Hospitality Experience
• Basic Math
• Laundry
• Cleaning Experience
• Computer Literacy
• Guest Services
• Cash Handling
• Commercial Cleaning

Employment Type: Part-Time

Experience: years

Vacancy: 1