Global Travel Administrator

Tesco; Welwyn Garden City; Hybrid; GBP 32,000 - 54,000; Full time

Benefits offered by this job

Annual bonus up to 10%

Holiday 25 days + personal day

Maternity/adoption leave 26 weeks + 13

Virtual GP and EAP for wellbeing

Job summary

The role involves supplier relationship management, data analysis, and cross-market collaboration to embed global standards while accommodating local needs. Excellent stakeholder communication is essential in this hybrid UK role.

Qualifications

• Proficient in Microsoft Office Suite (Outlook, Word, Excel and PowerPoint) and Teams.
• Strong attention to detail and organisational skills.
• Excellent stakeholder management and communication, with the confidence to engage at all levels.
• Commercial awareness with experience of supplier and partner management.
• Strong analytical skills with experience producing and interpreting reports.
• Able to operate effectively in a global environment balancing standards with local market requirements.
• Knowledge of corporate travel programmes and travel technology platforms.

Responsibilities

• Working within a global or multi-market corporate travel programme.
• Supporting multinational travel programmes and diverse stakeholder groups.
• Managing supplier relationships, contracts and commercial activities.
• Administering online booking tools and travel technology platforms.
• Supporting supplier performance reviews, service improvements and issue resolution.
• Providing first-line travel support and resolving traveller queries.
• Coordinating travel projects, process improvements and system enhancements.
• Supporting travel policy compliance and traveller communications.
• Partnering with stakeholders across multiple markets, functions and countries.

Skills

Stakeholder management

Communication

Attention to detail

Organisational skills

Analytical thinking

Multitasking

Tools

Microsoft Office Suite

Outlook

Excel

PowerPoint

Microsoft Teams

Copilot

Job description

• Support the global travel programme, ensuring alignment with business priorities,
  colleague experience, cost efficiency and sustainability goals.
• Offer first-line support, booking tool administration, maintain Colleague Help articles
  and act as the key point of contact during the Global Travel Manager's absence.
• Gather feedback from colleagues and stakeholders to drive continuous improvement
  across travel policies, processes, systems and traveller experience.
• Manage relationships with appropriate travel suppliers and partners, supporting
  operational delivery, supplier performance, contract management and continuous
  service improvement to maximise value and service quality.
• Provide travel reporting, data analysis and insights to support decision-making, policy
  compliance and programme enhancements.
• Partner with regional and market stakeholders to embed global standards while
  accommodating local requirements.
• Support the delivery of travel projects and programme enhancements, coordinating
  activities, tracking actions and engaging stakeholders to ensure successful
  implementation.
• Work with Group Security to support travel risk, duty of care and traveller safety.
• Act as a travel subject matter expert, building effective stakeholder relationships and
  representing the travel programme internally and externally.
  

About the role

• Support the global travel programme, ensuring alignment with business priorities,
  colleague experience, cost efficiency and sustainability goals.
• Offer first-line support, booking tool administration, maintain Colleague Help articles
  and act as the key point of contact during the Global Travel Manager's absence.
• Gather feedback from colleagues and stakeholders to drive continuous improvement
  across travel policies, processes, systems and traveller experience.
• Manage relationships with appropriate travel suppliers and partners, supporting
  operational delivery, supplier performance, contract management and continuous
  service improvement to maximise value and service quality.
• Provide travel reporting, data analysis and insights to support decision-making, policy
  compliance and programme enhancements.
• Partner with regional and market stakeholders to embed global standards while
  accommodating local requirements.
• Support the delivery of travel projects and programme enhancements, coordinating
  activities, tracking actions and engaging stakeholders to ensure successful
  implementation.
• Work with Group Security to support travel risk, duty of care and traveller safety.
• Act as a travel subject matter expert, building effective stakeholder relationships and
  representing the travel programme internally and externally.
  

You will be responsible for

• Working within a global or multi-market corporate travel programme.
• Supporting multinational travel programmes and diverse stakeholder groups.
• Managing supplier relationships, contracts and commercial activities.
• Administering online booking tools and travel technology platforms.
• Supporting supplier performance reviews, service improvements and issue resolution
• Providing first-line travel support and resolving traveller queries.
• Coordinating travel projects, process improvements and system enhancements.
• Supporting travel policy compliance and traveller communications.
• Partnering with stakeholders across multiple markets, functions and countries.
• Producing and analysing travel data, reporting and insights.
  

You will need

• Proficient in Microsoft Office Suite (Outlook, Word, Excel and PowerPoint), Microsoft
  Teams and Copilot.
• Strong attention to detail, accuracy and organisational skills, with the ability to manage
  multiple priorities and deadlines.
• Strong stakeholder management, communication and influencing skills, with the
  confidence to engage at all levels of the organisation.
• Commercial awareness with experience of supplier and partner management.
• Strong analytical skills, with experience producing and interpreting reports to identify
  trends, resolve issues and support decision-making.
• Able to operate effectively in a global environment, balancing global standards with
  local market requirements.
• Knowledge of corporate travel programmes and travel technology platforms, with
  experience coordinating travel projects and supporting business priorities through to
  delivery

Whats in it for you?

We're all about the little helps. That's why we make sure our Tesco colleague benefits package takes care of you - both in and out of work.

• Annual bonus scheme of up to 10% of base salary.
• Holiday starting at 25 days plus a personal day (plus Bank holidays).
• 26 weeks maternity and adoption leave (12 months service required at the qualifying date) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave.
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.

The above information is a shortened summary, refer to our policies for full details

About Us

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we're all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone's welcome. That's why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.

When you join us in this role, you'll be employed by Tesco Stores Limited, the Tesco legal entity responsible for your employment.