Global Travel Administrator

Tesco UK; Digswell; Hybrid; GBP 50,000 - 65,000; Full time

Job summary

Tesco Stores Limited is looking for a Travel Programme Administrator to support our global travel operations. You will assist with booking tools, publish Colleague Help content, and act as the main contact when the Global Travel Manager is away.

You will gather feedback, drive improvements to policies and processes, manage supplier relationships, and provide data-driven insights to optimise value and traveller experience. This role embraces global standards with local flexibility.

Responsibilities

• Support the global travel programme, ensuring alignment with business priorities, colleague experience, cost efficiency and sustainability goals.
• Offer first-line support, booking tool administration, maintain Colleague Help articles and act as the key point of contact during the Global Travel Manager's absence.
• Gather feedback from colleagues and stakeholders to drive continuous improvement across travel policies, processes, systems and traveller experience.
• Manage relationships with appropriate travel suppliers and partners, supporting operational delivery, supplier performance, contract management and continuous service improvement to maximise value and service quality.
• Provide travel reporting, data analysis and insights to support decision-making, policy compliance and programme enhancements.
• Partner with regional and market stakeholders to embed global standards while accommodating local requirements.
• Support the delivery of travel projects and programme enhancements, coordinating activities, tracking actions and engaging stakeholders to ensure successful implementation.
• Work with Group Security to support travel risk, duty of care and traveller safety.
• Act as a travel subject matter expert, building effective stakeholder relationships and representing the travel programme internally and externally.

Job description

• Support the global travel programme, ensuring alignment with business priorities, colleague experience, cost efficiency and sustainability goals.


• Offer first-line support, booking tool administration, maintain Colleague Help articles and act as the key point of contact during the Global Travel Manager's absence.


• Gather feedback from colleagues and stakeholders to drive continuous improvement across travel policies, processes, systems and traveller experience.


• Manage relationships with appropriate travel suppliers and partners, supporting operational delivery, supplier performance, contract management and continuous service improvement to maximise value and service quality.


• Provide travel reporting, data analysis and insights to support decision-making, policy compliance and programme enhancements.


• Partner with regional and market stakeholders to embed global standards while accommodating local requirements.


• Support the delivery of travel projects and programme enhancements, coordinating activities, tracking actions and engaging stakeholders to ensure successful implementation.


• Work with Group Security to support travel risk, duty of care and traveller safety.


• Act as a travel subject matter expert, building effective stakeholder relationships and representing the travel programme internally and externally.

• Working within a global or multi-market corporate travel programme.


• Supporting multinational travel programmes and diverse stakeholder groups.


• Managing supplier relationships, contracts and commercial activities.


• Administering online booking tools and travel technology platforms.


• Supporting supplier performance reviews, service improvements and issue resolution


• Providing first-line travel support and resolving traveller queries.


• Coordinating travel projects, process improvements and system enhancements.


• Supporting travel policy compliance and traveller communications.


• Partnering with stakeholders across multiple markets, functions and countries.


• Producing and analysing travel data, reporting and insights.

• Proficient in Microsoft Office Suite (Outlook, Word, Excel and PowerPoint), Microsoft Teams and Copilot.


• Strong attention to detail, accuracy and organisational skills, with the ability to manage multiple priorities and deadlines.


• Strong stakeholder management, communication and influencing skills, with the confidence to engage at all levels of the organisation.


• Commercial awareness with experience of supplier and partner management.


• Strong analytical skills, with experience producing and interpreting reports to identify trends, resolve issues and support decision-making.


• Able to operate effectively in a global environment, balancing global standards with local market requirements.


• Knowledge of corporate travel programmes and travel technology platforms, with experience coordinating travel projects and supporting business priorities through to delivery

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We’re proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process.

When you join us in this role, you'll be employed by Tesco Stores Limited, the Tesco legal entity responsible for your employment.