Global Software Maintenance Manager

Chris Turner Recruitment Ltd; Leeds; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global enterprise asset management firm is seeking a Senior Project Manager. This strategic position involves managing the global patching effort and requires strong project management and client-facing skills. The ideal candidate will have at least 2 years of experience in project management, proficiency in Excel, and familiarity with tools like Gantt charts. This role offers the flexibility of remote or hybrid work from the Leeds office.

Qualifications

• At least 2 years of experience in project management or scheduling.
• Ability to work with clients and stakeholders effectively.
• Experience in designing processes rather than just using them.

Responsibilities

• Design and manage the global patching effort functions.
• Create and own the three-year forward plan of patching cycles.
• Manage communication channels with internal stakeholders and external clients.

Skills

Project management

Resource allocation

Stakeholder management

Proficient in Excel

Communication skills

Tools

Project management tools

Gantt charts

Job description

The Company

The Company is a global enterprise asset management solutions provider with a strong focus on IBM Maximo. It provides a wide suite of tools and services:

• cloud hosting
• mobile field-apps
• GIS/spatial solutions
• data/reporting tools
• standard Maximo implementations or upgrades

This role is offered either as remote work (home-based) or from a Leeds office (preferred as a hybrid solution).

The Position

This role is a senior and strategic management position reporting to the Senior Vice President of Global Cloud Services and is located within the Service Management division of the Cloud and Technical Services organization.

This is a global team position and carries an allowance for time worked outside the postholder's regular working day hours to meet with colleagues and customers in different global territories if required.

The successful candidate will design, manage and run the global patching effort functions within the business, owning the three-year forward plan of patching cycles, the compatibility matrix showing supported versions, and all the internal stakeholder and external client communication channels.

The Candidate

This role is not technical and would suit a project manager, master scheduler/planner, manager, coordinator, communicator, and facilitator. Client and stakeholder-facing skills are essential. Autonomy and the ability to design processes, not just use them, are an advantage.

Required experience includes at least 2 years of experience in Project management, resource allocation, or a scheduling role, proficiency in Excel and proficiency with project management tools and the ability to create and adapt Gantt charts.

Prior exposure to software development lifecycles, release schedules, versioning and patching is preferred along with familiarity with IBM Maximo, OpenShift or other Cloud containerization ecosystems.