Global Sales Administrator - Export & Order Management

E3 Recruitment; Accrington; On-site; GBP 30,000; Full time

Job summary

A well-established chemical manufacturer in Accrington is seeking a Sales Administrator for a full-time permanent role, offering a salary of £30,000. This position involves managing customer orders, ensuring accuracy in processing, and providing exceptional customer service. The ideal candidate will have experience in sales administration, strong communication skills, and proficiency in ERP systems. Join a growing company and contribute to delivering a great customer experience across UK and international markets.

Qualifications

• Experience in a Sales Administrator or Sales Support role in the manufacturing industry.
• Confident communicator with strong customer service skills, both over the telephone and via computer systems.
• Proven experience using ERP systems within a sales or order-processing environment.
• Excellent attention to detail, with the ability to follow procedures and comply with company policies when processing orders.
• Experience supporting international customers, export processes, and regulated or chemical-based products is desirable.

Responsibilities

• Act as a professional point of contact, representing company values and principles.
• Manage customer orders from initial enquiry through to completion.
• Process customer orders accurately, ensuring correct pricing and costs.
• Handle customer queries and complaints efficiently.
• Support international business operations, including export sales.

Skills

Customer service skills

Communication skills

Attention to detail

ERP systems proficiency

Job description

A well-established chemical manufacturer in Accrington is seeking a Sales Administrator for a full-time permanent role, offering a salary of £30,000. This position involves managing customer orders, ensuring accuracy in processing, and providing exceptional customer service. The ideal candidate will have experience in sales administration, strong communication skills, and proficiency in ERP systems. Join a growing company and contribute to delivering a great customer experience across UK and international markets.