Global SaaS Product Owner — Agile, Customer Advocate

Commify; Nottingham; Hybrid; GBP 55,000 - 60,000; Full time

Job summary

A leading CPaaS provider in Nottingham seeks a Product Owner to act as the 'Voice of the customer' within an Agile team. Responsibilities include gap analysis, writing user stories, and supporting software delivery. The ideal candidate will have experience in Agile methodologies and software products ideally within a SaaS environment. The role offers a competitive salary and flexible hybrid working conditions.

Benefits

Competitive Salary (£55 - 60,000)

Flexible hybrid working

27 days annual leave plus national holidays

Mental Health Support

Unlimited professional & personal learning

Team socials

Qualifications

• Experience of working as a product owner in an Agile team and all Agile ceremonies.
• Strong consumer knowledge and awareness of mobile technology.
• Excellent written and verbal communication.

Responsibilities

• Conduct gap analysis with cross-functional teams.
• Own writing user stories and acceptance criteria.
• Support customer support escalations.

Skills

Stakeholder management

Agile methodologies

Communication skills

Consumer knowledge

Organizational skills

Tools

JIRA

Confluence

Google Analytics

Job description

A leading CPaaS provider in Nottingham seeks a Product Owner to act as the 'Voice of the customer' within an Agile team. Responsibilities include gap analysis, writing user stories, and supporting software delivery. The ideal candidate will have experience in Agile methodologies and software products ideally within a SaaS environment. The role offers a competitive salary and flexible hybrid working conditions.