Global Rugby Systems Operator - Live Tech & Travel

Hawk-Eye Innovations (HEI); Greater London; On-site; GBP 32,000 - 52,000; Full time

Job summary

Hawk‑Eye Innovations is seeking a Rugby Systems Operator to install, configure and operate Hawk‑Eye technology at matches and events. You will support officials, liaise with broadcasters and teams, and provide remote and on‑site technical assistance throughout the event lifecycle.

Travel is regular to Europe and internationally, with a focus on delivering seamless live productions in high‑pressure environments. A technical mindset, strong communication, and willingness to learn are essential.

Qualifications

• A technical grounding
• Strong problem‑solving skills
• Excellent communication with the ability to liaise with clients and customers in a professional and approachable manner
• Great teamwork skills
• A passion for innovation
• A willingness to learn
• Flexible and willing to travel worldwide regularly
• The ability to thrive in a fast‑paced and pressurised environment
• An interest in rugby and/or rugby analysis
• French language skills are a bonus

Responsibilities

• Installation and setup of Hawk‑Eye technology in the build‑up to matches, and performing pre‑match checks (this can involve physically demanding work, such as rigging cameras and running cables)
• Operation of Hawk‑Eye video replay technology, supporting users such as Match Officials and Match Day Medical Staff in identifying and reviewing potential incidents
• Liaise with key stakeholders from broadcasters, companies, match officials and teams to ensure all contractual obligations are seamlessly delivered
• Deliver Remote Support to live operations using your technical knowledge and problem‑solving skills to troubleshoot hardware and software issues
• Providing quick resolutions for any technical issues
• Liaise with our Rugby Remote Support team to ensure smooth setup and match operations
• Conduct detailed pre‑match checks of the system in accordance with standard procedures
• Monitoring hardware and software performance
• Taking ownership of our system on‑site and representing our company in the best possible manner
• Research and development into new projects and technologies
• Maintenance of the kit and equipment needed to run the system

Skills

Technical grounding

Problem solving

Communication

Teamwork

Willingness to learn

Willing to travel

Job description

Hawk‑Eye Innovations is seeking a Rugby Systems Operator to install, configure and operate Hawk‑Eye technology at matches and events. You will support officials, liaise with broadcasters and teams, and provide remote and on‑site technical assistance throughout the event lifecycle.

Travel is regular to Europe and internationally, with a focus on delivering seamless live productions in high‑pressure environments. A technical mindset, strong communication, and willingness to learn are essential.