Global Retail Training Manager

Zachary Daniels Recruitment; West End; On-site; GBP 50,000 - 60,000; Full time

Job summary

A leading retail recruitment agency is seeking a Global Retail Training Manager based in London to design and deliver training across international markets. This role offers a salary between £50,000 - £60,000 plus bonuses, and includes benefits like a clothing allowance and staff discounts. The ideal candidate will thrive on autonomy and have experience in diverse training environments. This position allows significant influence within a culture-focused organization.

Benefits

Clothing allowance

Staff discounts

Pension

Qualifications

• Experience designing and delivering retail training across international markets.
• Confidence supporting training across multiple languages or regions.
• Proven experience in engaging both strategy sessions and floor-level training.

Responsibilities

• Design and deliver onboarding, leadership and product training.
• Lead training for new store openings to help teams onboard effectively.
• Conduct training needs analysis tailored to local markets.

Skills

Autonomy

Cultural awareness

Collaborative approach

Job description

Overview

Global Retail Training Manager | Sportswear Brand

We're recruiting for a Retail Training Manager to join a growing, values-led retail business with an international footprint. You'll be part of a small, people-focused team, working in a collaborative, sleeves-rolled-up environment where you can really make your mark. This is a role for someone who thrives on variety, autonomy, and the buzz of seeing training brought to life in real retail settings. Whether it's supporting new store openings, delivering hands-on sessions to leaders and teams, or designing scalable programmes across multiple countries—this role offers real scope, visibility, and impact. You'll be shaping the retail training journey globally, ensuring it not only supports operational excellence, but also reflects the values and culture of the brand.

Responsibilities

• Designing and delivering engaging onboarding, leadership, service and product training to support teams across international retail sites
• Leading the training element of new store openings, acting as an on-the-ground partner to help teams hit the ground running
• Conducting training needs analysis and tailoring programmes to local markets and skill gaps
• Ensuring all content is inclusive, adaptable, and relevant to different learning styles, cultures, and non-English-speaking regions
• Working cross-functionally with People/HR and Tech/Digital teams to align on platforms, systems and learning journeys
• Coaching and supporting store managers and regional leaders to embed a culture of learning, development, and high performance

Qualifications & What we're looking for

• Autonomy; comfortable leading your own agenda in a small team setting
• Experience designing and delivering retail training across international markets—ideally within European or global contexts
• Cultural awareness and confidence supporting training across multiple languages or regions where English isn't the first language
• Comfortable in both strategy sessions and on the shop floor, and understanding the importance of balancing both
• Collaborative, positive approach and the ability to build strong, trusted relationships with operational and people teams
• Passion for building capability and culture—not just ticking boxes

The set-up

• Based in London, with international travel when required
• Small, agile team where you'll be given trust, ownership, and space to influence
• Opportunity to build and shape something long-term, with a brand that truly values its people

What’s in it for you?

• Base Salary of £50,000 - £60,000 dependent on experience + Bonus
• Clothing allowance + staff discounts
• Pension

This is a brilliant opportunity to join a business where culture comes first and where you can make a genuine difference across the global retail network.

Please apply with your most up to date CV

Reference: BBBH34052