Global Retail Training Manager

Zachary Daniels; City Of London; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

A global retail brand is seeking a Retail Training Manager to enhance training across international locations. The role involves designing comprehensive training programs, leading new store openings, and ensuring inclusivity in training content. Ideal candidates will have significant experience delivering retail training in varied cultural contexts. With a competitive salary of £50,000 - £60,000 and additional benefits, this is a unique opportunity to impact the retail industry significantly.

Benefits

Clothing allowance

Staff discounts

Pension

Qualifications

• Extensive experience in designing and delivering retail training internationally.
• Confident leading training across multilingual and diverse markets.
• Passionate about fostering a positive culture and building capability.

Responsibilities

• Design and deliver onboarding, leadership, service, and product training.
• Support new store openings by providing effective training.
• Conduct training needs analysis tailored to local markets.
• Coaching store managers and regional leaders.

Skills

Autonomy

Cultural awareness

Training design

Collaboration

Job description

Global Retail Training Manager Sportswear Brand We're recruiting for a Retail Training Manager to join a growing, values-led retail business with an international footprint. You'll be part of a small, people-focused team, working in a collaborative, sleeves-rolled-up environment where you can really make your mark.

This is a role for someone who thrives on variety, autonomy, and the buzz of seeing training brought to life in real retail settings. Whether it's supporting new store openings, delivering hands-on sessions to leaders and teams, or designing scalable programmes across multiple countries-this role offers real scope, visibility, and impact.

You'll be shaping the retail training journey globally, ensuring it not only supports operational excellence, but also reflects the values and culture of the brand.

What you'll be doing:

• Designing and delivering engaging onboarding, leadership, service and product training to support teams across international retail sites

• Leading the training element of new store openings, acting as an on-the-ground partner to help teams hit the ground running

• Conducting training needs analysis and tailoring programmes to local markets and skill gaps

• Ensuring all content is inclusive, adaptable, and relevant to different learning styles, cultures, and non-English-speaking regions

• Working cross-functionally with People/HR and Tech/Digital teams to align on platforms, systems and learning journeys

• Coaching and supporting store managers and regional leaders to embed a culture of learning, development, and high performance

What we're looking for:

• You'll be someone who enjoys autonomy and is confident leading your own agenda in a small team setting

• You've designed and delivered retail training across international markets-ideally within European or global contexts

• You're culturally aware and confident supporting training across multiple languages or regions where English isn't the first language

• You're equally comfortable in strategy sessions and on the shop floor, and understand the importance of balancing both

• You bring a collaborative, positive approach and build strong, trusted relationships with operational and people teams alike

• You're passionate about building capability and culture-not just ticking boxes

The set-up:

• Based in London, with international travel when required

• Small, agile team where you'll be given trust, ownership, and space to influence

• Opportunity to build and shape something long-term, with a brand that truly values its people

Whats in it for you?

Base Salary of £50,000 - £60,000 dependent on experience + Bonus

Clothing allowance + staff discounts

Pension

This is a brilliant opportunity to join a business where culture comes first and where you can make a genuine difference across the global retail network.

Please apply with your most up to date CV

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