Global Retail Ops & Transformation Leader — Hybrid

Mountain Warehouse; Newport; Hybrid; GBP 80,000 - 100,000; Full time

Benefits offered by this job

Competitive salary and benefits package

Hybrid working: 3 days in the London office & 2 working from home

Holiday allowance

50% staff discount & 25% for family and friends

Pension scheme

Job summary

A leading outdoor retailer seeks a Senior Head of Operations & Retail Transformation to oversee global retail operations and drive efficiency improvements. The role demands proven leadership in operational excellence, cost management, and stakeholder engagement. Candidates should have a strong background in retail maintenance and health and safety compliance, along with the ability to manage transformational change. This position offers a competitive salary and a hybrid working model.

Qualifications

• Proven experience in a senior retail operations leadership role.
• Strong background in maintenance and utilities management.
• Expertise in health and safety compliance within retail operations.

Responsibilities

• Lead and manage all retail operations globally.
• Drive operational excellence and standardisation across retail stores.
• Develop and implement strategies to enhance customer experience.

Skills

Senior retail operations leadership

Retail maintenance expertise

Cost control

Project management

Stakeholder engagement

Health and safety compliance

Job description

A leading outdoor retailer seeks a Senior Head of Operations & Retail Transformation to oversee global retail operations and drive efficiency improvements. The role demands proven leadership in operational excellence, cost management, and stakeholder engagement. Candidates should have a strong background in retail maintenance and health and safety compliance, along with the ability to manage transformational change. This position offers a competitive salary and a hybrid working model.