Global Product Training Manager - AWC

ConvaTec Inc; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global medical technology company is seeking a Global AWC Product Training Manager for a pivotal role that connects marketing with internal stakeholders. Responsibilities include delivering training on AWC products, supporting global customer engagement, and creating educational resources. The ideal candidate will have a degree in a scientific discipline and over 3 years of experience in wound care. The position promises a competitive salary and bonus, reflecting the critical nature of the role.

Benefits

Competitive salary and bonus

Qualifications

• Understanding of microbiology, chemistry, and technical data related to the AWC portfolio.
• Previous experience of >3 years in wound care.
• Familiarity with regulation and technical files associated with wound care products.

Responsibilities

• Deliver scientific and commercial narratives for AWC products.
• Support training and development for product launches.
• Engage with customers at conferences and other events.

Skills

Project management

Influencing multidisciplinary teams

Delivery of complex scientific information

Collaboration and engagement

Self-motivation

Proficiency in Microsoft software

Education

Degree level in scientific discipline

Job description

The Global AWC Product Training Manager role is the link between the Global Marketing team and internal stakeholders. In this role you will be responsible for the delivery of the scientific and commercial narrative and evidence to position AWC products, in partnership with the Global Product Training Lead, Clinical Solutions Director, Core Brand & Innovation Teams. As a champion of the Wound Hygiene strategy, you will support the development and expansion of the platform to embed scientific education and portfolio selling within our commercial teams, including at the point of launch for new product development. The Global Product Training Manager will work as part of a matrix organisation both at the global and local level, cross-functionally to ensure training events and materials are delivered on time in an engaging and effective manner. Training materials will be developed as part of train-the-trainer initiatives and also as direct-to-sales tools and educational resources. There are no direct reports associated with this role at the time of hiring, however there will be the opportunity for mentorship of temporary/ junior roles within the team.

Internal commercial training and education

• In collaboration with global brand leads, crystalise the portfolio value proposition as it relates to key brands, including pre-market activities for new product development.
• Lead the continued training of selected new product launches (ConvaVac/ ConvaFiber/ ConvaMatrix) to deliver impactful educational resources to local market leads via train-the-trainer activities, including in-person training events.
• Support globallization of training content via translation of assets, aimed at improving the global reach of scientific and clinical product education. Ensure target enrolment and completion rates of mandatory training are met throughout the global salesforce.
• Provide technical and scientific support to local markets as it relates to product specifications, evidence and required information (eg for tenders).
• Deliver training to cross-functional AWC teams specifically designed to upskill the AWC organisation in delivering impactful customer talks, leveraging our scientific and clinical evidence.
• Build training content and tools to include and expand the promotion of the Wound Hygiene scientific narrative aligned to product education and new product launches.
• In partnership with the Sales Force Effectiveness Training team, leverage the Wound Hygiene scientific narrative in order to position the AWC portfolio and support the integration into the Convatec selling model.

External customer and KOL engagement

• Support and deliver (where appropriate) impactful customer engagement sessions at conferences, congress, advisory boards and other customer-facing events.
• Build customer-facing educational resources aimed at promoting the clinical and scientific narrative of the AWC portfolio and brands. Leverage materials for global reach in key markets supporting with translation and globallization.
• Support the Wound Hygiene HCP Partnership programme in collaboration with The Clinical Solutions & AWC Portfolio Director.

Qualifications

• Educated to degree level, ideally in a scientific discipline.
• Ideally an understanding of microbiology, chemistry and other technical data related to the AWC portfolio.
• Project management qualification is a plus.
• Familiarity with the regulation and technical files associated with wound care products on the market is a plus (Design History Files, Claims Matrix etc).
• Previous experience in the field of wound care (>3 years).
• Experience with delivering complex scientific information to a range of audiences.
• Previous experience in medical device sales or sales training highly desirable.
• Familiarity with principles of adult learning and/ or instructional design desirable.
• Experience in a global role is a plus.
• Ability to influence cross-functional, multidisciplinary teams.
• Can do attitude, team player mindset - collaborative and engaging approach.
• Self-motivated and independent individual that can lead projects from ideation to full execution with limited support.
• Proficiency in Microsoft software (Powerpoint, Excel, Word, Teams etc).
• English language is mother tongue or at a high proficiency level both written & spoken.

Compensation

Competitive salary & bonus.