Global Product Security Services Lead

Pinkerton Consulting & Investigations, Inc.; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

Pinkerton Consulting & Investigations, Inc. is seeking a Global Product Security Services Lead to partner with internal teams and educate the business in intellectual property protection.

You will execute and improve engagement strategies for new policies and threat awareness across the organization and its partners, intersecting consumer electronics, customer success, research science, and security consulting.

Qualifications

• Bachelor’s degree preferred with five years of consumer electronics, customer success management, research science, project management, and/or security consulting experience within a global environment and various business cultures.
• Knowledge of change management planning, strategies, and execution.
• Project Management Professional (PMP) certification, or equivalent.
• Utilize emotional intelligence to communicate effectively, empathize with others, overcome challenges, and defuse conflicts.
• Understanding of policy development and/or administration.
• Able to facilitate effective training across varying audience types and learning styles.
• Able to work collaboratively with cross functional teams.
• Effective stakeholder engagement skills.
• Able to effectively promote a security-conscious culture throughout the organization.
• Able to work in ambiguous situations with little direction, documenting and providing an effective point of view regarding solutions.
• Computer skills; Microsoft Office and Google Suite.

Responsibilities

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Collaborate with stakeholders to develop and update security policies, standards, and procedures.
• Lead changes to security policies, procedures, or technologies with minimal disruption.
• Maintain records of policy changes, communications, and training.
• Communicate policies and updates to employees clearly.
• Solicit feedback and use it to improve security practices.
• Design and deliver training sessions, workshops, and presentations.
• Foster relationships with department heads to understand security needs.
• Act as liaison between security teams and other departments.
• Create change management plans including communications and training resources.
• Develop and execute ongoing security awareness campaigns.
• Create engaging materials to reinforce best practices.
• Analyze metrics and generate management reports on engagement initiatives.

Skills

Change management

Project management

Stakeholder engagement

Training facilitation

Cross-functional collaboration

Security policy development

Communication

Ambiguity handling

Education

Bachelor’s degree

Five years consumer electronics/customer success/PM/security consulting experience

Tools

Microsoft Office

Google Suite

Job description

Overview

170+ Years Strong. Industry Leader. Global Impact.At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our network of industry subject matter experts.

The Global Product Security Services Lead, assigned to one of Pinkerton’s largest global clients, will partner with internal teams to focus on an engagement strategy for educating and enabling the business in the intellectual property protection space.

The Lead is responsible for the execution and improvement of the current engagement strategy for new policies as well as threat awareness among employees and third parties. This role intersects consumer electronics, customer success management, research science, and security consulting with involvement in the exciting developments in consumer technology.

Responsibilities

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Collaborate with relevant stakeholders to develop and update security policies, standards, and procedures that align with industry best practices and regulatory requirements.
• Lead efforts to implement changes to security policies, procedures, or technologies, ensuring smooth transitions and minimal disruptions.
• Maintain accurate records of security policy changes, communication efforts, and training sessions.
• Communicate security policies, procedures, and updates to all employees in a clear and accessible manner.
• Solicit feedback from employees regarding security policies and procedures and use this feedback to improve security practices.
• Design and deliver training sessions, workshops, and presentations to promote security awareness and understanding throughout the organization.
• Foster relationships with department heads, managers, and teams across the organization to understand their specific security needs and concerns.
• Act as a liaison between security teams and other departments to address security-related questions and provide guidance.
• Create change management plans that include communication strategies, training, and support resources.
• Develop and execute ongoing security awareness campaigns to promote a culture of security consciousness.
• Create engaging materials, such as newsletters, posters, and online resources, to reinforce security best practices.
• Analyze metrics and data to measure the effectiveness of security engagement initiatives and identify areas for improvement.
• Generate reports for management outlining the status of security engagement initiatives and any relevant metrics.
• Serve as responsible steward of the client’s Global Security program.
• All other duties, as assigned.

Qualifications

Bachelor’s degree preferred with five years of consumer electronics, customer success management, research science, project management, and/or security consulting experience within a global environment and various business cultures.

• Knowledge of change management planning, strategies, and execution.
• Project Management Professional (PMP) certification, or equivalent.
• Utilize emotional intelligence to communicate effectively, empathize with others, overcome challenges, and defuse conflicts.
• Understanding of policy development and/or administration.
• Able to facilitate effective training across varying audience types and learning styles.
• Able to work collaboratively with cross functional teams.
• Effective stakeholder engagement skills.
• Able to effectively promote a security-conscious culture throughout the organization.
• Able to work in ambiguous situations with little direction, documenting and providing an effective point of view regarding solutions.
• Computer skills; Microsoft Office and Google Suite.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Frequent sitting.
• Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.