Global Merchandising Admin Assistant

Marks & Spencer Plc; City of Westminster; On-site; GBP 20,000 - 21,000; Part time

Benefits offered by this job

20% colleague discount on products

Holiday allowance

Pension and life assurance

Induction and training

M&S Choices perks portal

Family policies

Wellbeing support

Volunteer day

Job summary

Marks & Spencer plc is seeking a Merchandise Admin Assistant for International based at the Paddington Support Office. This role provides essential administrative and merchandising support, focusing on data accuracy, reporting, stock tracking, and data‑driven commercial analysis to drive performance across multiple platforms and international partners.

The position is fixed term until September 2027, part‑time 3 days a week (22.5 hours) with a salary of £14.80–£15.12 per hour, dependent on

Qualifications

• Strong numerical, analytical and interpretive skills to track performance and drive sales.
• Clear communicator with strong cross‑team collaboration.
• Proactive problem solver with excellent organisation and ability to manage competing priorities.

Responsibilities

• Complete weekly operational tasks, update systems and maintain accurate working files.
• Maintain task trackers, provide status updates and highlight risks with recommendations.
• Support Merchandisers with PO queries, cancellations, reporting and day‑to‑day tasks.
• Coordinate with international partners to ensure POs are raised on time and data is accurate.
• Deliver ad hoc analysis for partner requests and seasonal planning.

Skills

Numerical & analytical

Communication

Organised & proactive

Cross‑functional collaboration

Problem solving

Attention to detail

Tools

IBT

PLM

Power BI

SAP

Job description

At M&S, we’re on a mission to share the magic of M&S with customers everywhere. Our goal is simple yet ambitious: to make our exceptional Fashion, Home & Beauty, and Food products accessible to people around the globe. To achieve this, we’re accelerating growth in our international business, transforming how we operate, driving change at pace, and reimagining processes to deliver seamless experiences for every customer. This is about bold expansion, innovation, and creating a truly global M&S!

Join our Team as a Merchandise Admin Assistant for International and help supercharge our product performance!

As a Merchandise Admin Assistant, this role provides vital administrative and merchandising support—ensuring data accuracy, maintaining essential reports, tracking intake and stock levels, and driving commercial performance through timely, insight‑led analysis.

The position supports smooth product launches and replenishment across multiple platforms, contributing to sales targets and strengthening partnerships with international customers and teams.

This role is perfect for someone with exceptional attention to detail, strong organisational skills, and a proactive, can‑do attitude, especially if they thrive in a fast‑paced, commercially driven environment!

NB This is a Fixed Term role until September 2027 and is part-time 3 days a week a working a total of 22.50 hours per week based at our Paddington Support Office. The salary on offer ranges from £14.80ph to £15.12ph dependent on experience.

What you’ll do

Your accountabilities will include:

• Own the completion of weekly operational tasks, system updates and maintenance, ensuring the team runs effectively and all working files remain accurate and consistent.
• Maintain task trackers and provide concise, accurate status roll‑ups, recommended actions and timely communication of risks.
• Support Assistant Merchandisers and Merchandisers with Purchase Order (PO) queries, cancellations, reporting, documentation and other day‑to‑day departmental tasks.
• Work cross‑functionally to ensure POs are raised on time, acting as a key contact for administrative and data‑driven support for international partners.
• Deliver ad hoc analysis for partner requests, trade and seasonal planning—including data pulls, roll‑ups and insights, while identifying data gaps and recommending process improvements.

Who you are

Your skills and experience will include:

• Strong numerical, analytical and interpretive skills, with the ability to track performance and use insights to drive sales and future growth.
• Advanced Excel capability and confidence using all relevant planning and merchandising systems, including IBT, PLM, Power BI and SAP.
• A clear communicator who builds effective cross‑business and partner relationships, collaborating confidently with other international teams.
• A proactive problem‑solver who is highly organised, adaptable and resilient under pressure, with the ability to manage and complete competing priorities while maintaining a positive, solution‑focused approach.
• Commercially aware with a strong product affinity, an understanding of critical path management and the ability to optimise product performance across international channels.
• Curious and collaborative, with a positive approach and a commitment to continuous learning and improvement, alongside the ability to thrive in a fast‑paced, agile team environment.

What’s in it for you?

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast‑moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

• 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you’ve completed your probation
• Competitive holiday allowance with the option to buy more
• Strong pension and life assurance to help plan for the future
• Tailored induction and training to support your development from day one
• Exclusive perks and savings through our M&S Choices portal
• Market‑leading family policies, including parental, adoption and neonatal leave
• 24/7 wellbeing support, including virtual GP access and mental health services
• One paid volunteer day a year to support a cause that matters to you

Everyone’s welcome

We are ambitious about the future of retail. We’re reinventing, innovating and leading the industry into a more conscientious, inspiring digital era. We’re redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.