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A leading global software company seeks a Global Managing Partner to lead strategic customer engagement for their top-tier Platinum account. The role demands over 20 years of business experience and strong C-suite engagement to ensure successful revenue growth and innovative partnerships. Successful candidates will demonstrate exceptional communication skills and a proven track record in large account management.
At SAP, we keep it simple: you bring your best to us, and we’ll bring out the best in you. We’re builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what’s next. The work is challenging – but it matters. You’ll find a place where you can be yourself, prioritize your well‑being, and truly belong. What’s in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
The Global Managing Partner (MP) Global Account Chief Expert is the worldwide General Manager and Executive Sponsor accountable for leading the end‑to‑end strategic customer engagement of a Platinum account, the top tier in the Strategic Customer segment.
In this role, the Managing Partner leads the overall strategic and sustainable engagement with the customer and ecosystem, proactively driving initiatives that increase the customer’s commitment to and investment in joint business innovation, accelerating innovation adoption and business impact. This results in growth in share of wallet, total revenues across SW, Services and Cloud, and reference‑ability.
The Managing Partner develops the business and digital transformation strategy, leads the vision for the global account team, and embraces and models the best practices of Strategic Customer Engagement (SCE), including orchestrating multi‑year jointly committed road‑maps enabled by the four‑panel model, an annual account plan, and joint governance created and executed by the Managing Partner and the customer’s named SAP Executive Sponsor.
The Managing Partner drives the total P&L business, building toward and delivering consistent, predictable, and sustainable revenues while at the same time building a trusted relationship with CxO Line of Business, Geographical and IT Senior Executives at the customer and ensuring short‑term success.
The Managing Partner is ultimately responsible for SAP’s engagement at the account, coordinating and aligning strategy, planning and execution with all senior stakeholders across SAP board areas and LoBs through detailed business planning. This includes orchestrating seamless alignment and integration between headquarters and client subsidiaries in planning and execution cycles to achieve business outcomes in keeping with SAP commitments. They consult and agree on overall global (cross‑LOB), yearly Revenue and Profitability targets with MU head and Regional President.
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end‑to‑end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose‑driven and future‑focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
SAP’s culture of inclusion, focus on health and well‑being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
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Successful candidates might be required to undergo a background verification with an external vendor.
We note that any violation of these guidelines may result in disqualification from the hiring process.