Global Manager, Network Operations & Delivery

The Lubrizol Corporation; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Professional development

Inclusive culture

Competitive compensation

Job summary

The Lubrizol Corporation in the United Kingdom invites a seasoned Global Manager, Network Operations & Delivery, to lead governance and execution of global network services. You will guide internal teams, contractors, and a third-party MSP while partnering across IT and business to ensure secure, reliable, and continually improving networks.

You will define SLAs, monitor KPIs, manage budgets, and drive modernization, automation, and observability across regions.

Qualifications

• Eight+ years in infrastructure or networking in a large enterprise
• Five+ years in leadership managing technical staff and delivery teams
• Experience leading globally distributed teams across regions and time zones
• Experience governing a third-party MSP or outsourced support
• Experience delivering network projects and modernization initiatives
• Strong knowledge of LAN/WAN, wireless, cloud connectivity, data center networking, and security services
• Excellent communication, stakeholder management, and financial acumen

Responsibilities

• Lead and mentor Network Delivery team and contracted resources
• Oversee governance for the third-party MSP responsible for global Network Operations
• Define and monitor SLAs, KPIs, service quality, risks, and improvements
• Escalation point for major incidents and critical operational challenges
• Plan and oversee global deployments, upgrades, lifecycle replacements, and integrations
• Ensure delivery work adheres to scope, schedule, budget, safety, and standards
• Collaborate with Network Engineering, Cybersecurity, PMs, and vendors
• Drive standardization, automation, observability, documentation, and readiness
• Manage supplier relationships and communicate performance to leadership

Skills

Leadership experience

Global team leadership

Network operations

Vendor management

Service delivery

Stakeholder communication

Project management

Education

Bachelor's degree in Computer Science / Computer Engineering / Information Technology or related field

Tools

ServiceNow

Job description

Shape the Future with Us.

At Lubrizol, we’re bringing to life the chemistry behind clean water, efficient transportation, reliable infrastructure, critical medicines, and the products people rely on every day through science, sustainability, and a culture of inclusion. As part of our global team, you’ll be empowered to make a real impact - on your career, your community, and the world around you.

Location: United Kingdom: Hazelwood, Huddersfield, Blackley (Manchester), or London
Job Type: Permanent
Work schedule: 4 days in the office / 1 day flexible

How You’ll Make An Impact

As Global Manager, Network Operations & Delivery, you will lead the governance and execution of global network operations and network delivery services. You will guide internal employees and contractors, oversee a third-party managed service provider, and partner across Information Technology and the business to deliver reliable, secure, efficient, and continuously improving network services.

In This Role, You Will

• Lead, develop, and mentor the Network Delivery team, including employees and contracted resources.
• Provide direction and governance for the third-party managed service provider responsible for global Network Operations.
• Define and monitor service-level agreements, operational key performance indicators, service quality measures, risks, and improvement commitments.
• Serve as the leadership escalation point for major incidents, recurring service issues, resource conflicts, and critical operational challenges.
• Plan, prioritize, resource, and oversee global network deployments, upgrades, lifecycle replacements, business integrations, and modernization initiatives.
• Ensure delivery work follows approved scope, schedule, budget, safety expectations, technical standards, and change controls.
• Partner with Network Engineering, Cybersecurity, project managers, infrastructure teams, site Information Technology, vendors, and business stakeholders.
• Drive standardization, automation, observability, documentation, operational readiness, and continuous improvement across network services.
• Manage supplier relationships, support budgeting and forecasting, and communicate performance, delivery status, risks, constraints, and decisions to technical and leadership audiences.

Required Qualifications That Enable Your Success

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or a related field, or an equivalent combination of education and relevant professional experience.
• Minimum eight years of progressive infrastructure or networking experience, preferably in a large enterprise environment.
• Minimum five years of leadership experience managing technical employees, contractors, and service delivery teams.
• Experience leading globally distributed teams across regions, time zones, cultures, and matrixed organizations.
• Experience governing a third-party managed service provider or outsourced technical support organization.
• Experience leading network project delivery, infrastructure modernization, lifecycle programs, integrations, or large-scale migrations.
• Strong knowledge of enterprise local area networks, wide area networks, wireless, internet, cloud connectivity, data center networking, and network security services.
• Clear communication, stakeholder management, negotiation, structured decision-making, financial awareness, and the ability to lead through change and operational pressure.

Preferred Qualifications That Drive You Forward

• Experience in a large enterprise manufacturing environment.
• Experience supporting mergers, acquisitions, divestitures, or business integration activities.
• Familiarity with software-defined wide area networking, cloud networking, segmentation, secure remote connectivity, network automation, observability platforms, and Information Technology service management platforms such as ServiceNow.

Your Work Environment

At Lubrizol, we are committed to providing a safe, inclusive, and empowering environment where you can do your best work. This role uses computers and digital collaboration tools in an office-based environment and works with colleagues, service providers, vendors, and stakeholders across regions and time zones. You will follow applicable safety, security, change-control, and ergonomic standards. We continuously invest in our facilities and technologies to support your well‑being, productivity, and growth. If you require reasonable accommodation, we are committed to working with you to ensure an inclusive and accessible experience.

Benefits That Empower You

• Work in a respected, industry‑leading multinational company within Berkshire Hathaway.
• Join a culture of accountability, empowerment, inclusion, and diversity.
• Receive a competitive compensation and benefits package.
• Access opportunities for professional development and learning.
• Do meaningful work that contributes to sustainable and innovative solutions.

#LBZEU
Lubrizol: Imagined for Life. Enabled by Science. ™ Delivered by You. For nearly 100 years, The Lubrizol Corporation, a Berkshire Hathaway company, has been at the forefront of innovation to enhance everyday life, advance mobility, and make the modern world work better. Our specialty chemistry solutions—from engine oils, performance coatings, and skincare to medical devices and plumbing systems —are powered by the expertise, passion, and commitment of people like you. We tackle the world’s toughest challenges with science-based solutions, deeply understanding our customers to deliver innovative chemistry and differentiated value. Our inclusive culture, dedication to safety, and incredible global talent drive our success. Our solutions meet the evolving needs of the modern world—brought to life by science and, most importantly, delivered by you. Whether you're in the lab, on the production floor, or in the office, you'll be part of a team around the world that empowers you to think boldly, drive results, and contribute to solutions that shape a better, more sustainable future. We win because of you. Let’s build the future together.