Global Key Account Manager

Danaher - Global; Portsmouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global technology company in Portsmouth is seeking a Global Key Account Manager to drive growth within the Energy+ Global Strategic Account program. The ideal candidate will have experience in sales or strategic marketing, exceptional communication skills, and the ability to enhance customer relationships. The role requires a bachelor's degree, with an MBA preferred. This is an on-site position, with travel up to 30%. Competitive benefits included.

Qualifications

• Proven background in a customer-facing role such as sales or strategic marketing.
• Demonstrated experience in listening to customers and improving business processes.
• Impeccable interpersonal and communication skills.

Responsibilities

• Drive GSA growth with customer insights and program architecture.
• Monitor account coverage and delivery performance.
• Guide development of customer-specific action plans.

Skills

Customer-centricity

Strong communication

Cross-functional coordination

Trend analysis

Problem-solving

Education

Bachelor's degree in engineering, marketing, or business

MBA preferred

Job description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Pall Corporation, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper—everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. For the exponentially curious, Pall is a place where you can thrive and amplify your impact on the world. Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation.

Learn about the Danaher Business System which makes everything possible.

Role and Location

The Global Key Account Manager is responsible for driving growth and success within the Energy+ Global Strategic Account (GSA) program by aligning strategy with action and fostering collaboration across a global team. This position requires strong communication, customer-centricity, and cross-functional coordination to enhance customer relationships and business outcomes.

This position reports to the Vice President, Global Sales Energy+ and is part of the Global Energy+ Sales Leadership team located in Portsmouth, United Kingdom and will be an on-site role.

Opportunity

In this role, you will have the opportunity to:

• Establish and Review Account Criteria: Define and maintain selection standards for GSA growth accounts, with regular reviews to ensure alignment with strategic goals.
• Drive Growth Through Insight and Engagement: Champion GSA growth by enhancing account management using customer insights, scorecards, and third-party data, while actively shaping program architecture for a best-in-class customer experience.
• Ensure Coverage and Delivery Performance: Monitor GSA account coverage and funnel health, facilitating development of corrective actions as needed, and collaborate across teams for portfolio assessments and other systemic improvements for on-time delivery.
• Lead Action Planning and Program Execution: Guide development of customer-specific and systemic action plans based on GEMBA findings, and ensure successful rollout and compliance through close liaison with senior account managers and sales champions.
• Report and Communicate Program Impact:Provide consistent reporting on GEMBA insights, business outcomes, customer feedback, and emerging issues.

Qualifications and Requirements

The essential requirements of the job include:

• A proven background in a customer-facing role such as sales, strategic marketing, customer success leadership roles, or relevant industry experience with a bachelors degree in engineering, marketing, or business – MBA preferred
• Demonstrated experience listening to customers and trend analysis to drive problem solving and business process improvement
• Impeccable interpersonal and communication skills with internal and external customers
• Ability to drive measurable results across a broad & diversified spectrum of value streams in a global environment
• Comfortability with navigating ambiguity

Travel, Motor Vehicle Record & Physical/Environment Requirements:

• Ability to travel up to 30%, including overnight globally to support our most important customers
• Must have a valid driver’s license with an acceptable driving record

It would be a plus if you also possess previous experience in:

• Filtration and separation product sales
• Energy transition solutions

Pall Corporation, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.