Global Key Account Manager

Danaher Corporation; Portsmouth; On-site; GBP 70,000 - 90,000; Full time

Job summary

An innovative life sciences company based in Portsmouth is looking for a Global Key Account Manager to drive growth within the Energy+ Global Strategic Account program. The role requires strong customer-centric communication skills and the ability to analyze trends to enhance customer relationships and business outcomes. Candidates must have a bachelor's degree in a relevant field, with an MBA preferred. Travel up to 30% is required as part of this position.

Qualifications

• Proven background in a customer-facing role such as sales or strategic marketing.
• Experience in problem-solving and business process improvement.
• Ability to drive measurable results in a global environment.

Responsibilities

• Define and maintain selection standards for GSA growth accounts.
• Champion GSA growth by enhancing account management with insights.
• Monitor GSA account coverage and develop corrective actions.

Skills

Customer-centric communication

Trend analysis

Problem-solving

Interpersonal skills

Results-driven approach

Education

Bachelor's degree in engineering, marketing, or business

MBA

Job description

Responsibilities

• Establish and Review Account Criteria: Define and maintain selection standards for GSA growth accounts, with regular reviews to ensure alignment with strategic goals.
• Drive Growth Through Insight and Engagement: Champion GSA growth by enhancing account management using customer insights, scorecards, and third‑party data, while actively shaping program architecture for a best‑in‑class customer experience.
• Ensure Coverage and Delivery Performance: Monitor GSA account coverage and funnel health, facilitating development of corrective actions as needed, and collaborate across teams for portfolio assessments and other systemic improvements for on‑time delivery.
• Lead Action Planning and Program Execution: Guide development of customer‑specific and systemic action plans based on GEMBA findings, and ensure successful rollout and compliance through close liaison with senior account managers and sales champions.
• Report and Communicate Program Impact: Provide consistent reporting on GEMBA insights, business outcomes, customer feedback, and emerging issues.

Qualifications

• Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? A proven background in a customer‑facing role such as sales, strategic marketing, customer success leadership roles, or relevant industry experience with a bachelor’s degree in engineering, marketing, or business – MBA preferred.
• Demonstrated experience listening to customers and trend analysis to drive problem solving and business process improvement.
• Impeccable interpersonal and communication skills with internal and external customers.
• Ability to drive measurable results across a broad & diverse spectrum of value streams in a global environment.
• Comfortability with navigating ambiguity.

Travel & Physical Requirements

• Ability to travel up to 30%, including overnight globally to support our most important customers.
• Must have a valid driver’s license with an acceptable driving record.

Preferred Experience

• Filtration and separation product sales.
• Energy transition solutions.

The Global Key Account Manager is responsible for driving growth and success within the Energy+ Global Strategic Account (GSA) program. This position requires strong communication, customer‑centricity, and cross‑functional coordination to enhance customer relationships and business outcomes.

At Pall Corporation, one of Danaher's 15+ operating companies, our work saves lives – and we're all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. By harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. As a global leader in high‑tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges.

From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper – everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. Join our winning team today. Together, we’ll accelerate the real‑life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.