Global Issues and Reputation Supervising Associate

EY; Greater London; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Flexible vacation policy

Paid time off options

Job summary

EY is seeking an experienced communications professional to support the Global Reputation team in London. You will help shape strategic communications across the organization, manage high-profile issues, and partner with global stakeholders to drive coordinated, high-quality execution.

You’ll draft statements and messaging, monitor media and social conversations, and contribute to crisis management and issues playbooks.

Qualifications

• 3+ years in communications, public relations, or corporate affairs
• Experience managing reputational issues or crises
• Experience drafting materials for external and internal audiences
• Experience in global or multi-market environments

Responsibilities

• Monitor media coverage and social activity, identify risks and trends
• Support strategic communications strategies for priorities and time-sensitive issues
• Draft external statements, internal updates, briefing notes and messaging
• Coordinate with media relations teams on cross-border issues
• Help align messaging across markets and stakeholders globally
• Maintain relationships with stakeholders across the BMC network
• Contribute to playbooks and issues management processes
• Provide insights on evolving media landscapes, including AI and new channels

Skills

Media monitoring

Strategic communications

Crisis management

Stakeholder engagement

Excellent writing

Education

Bachelor's degree in Communications

Tools

Social listening tools

LinkedIn

X/Twitter

Job description

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

As the Brand, Marketing and Communications (BMC) function, we collaborate with the business to deliver innovative, future-focused, audience-centric brand, marketing and communications. We have an integrated network of professionals worldwide and together we are building a distinctive brand, driving growth, inspiring people, and bringing our purpose to life.

The opportunity

The EY Global Reputation team plays a critical role in protecting and enhancing EY’s reputation worldwide. We are seeking an experienced and proactive communications professional to support the management of complex, high-profile and often time-sensitive issues across the global organization.

Working as part of a global team, the successful candidate will contribute to the development of strategic communications advice and strategy on the biggest issues of the day, while playing a hands‑on role in the day‑to‑day management of reputational issues and broader global communications priorities.

This role requires strong judgment, excellent writing skills, and the ability to operate effectively in a fast-paced, international environment. The successful candidate will support senior team members and global stakeholders, while taking ownership of defined workstreams and helping to drive coordinated, high‑quality execution.

Your Key Responsibilities

• Monitor and analyse media coverage and social media activity, identifying emerging risks, trends and potential reputational impacts
• Support the development of strategic communications strategies and advice on organisational priorities and time-sensitive issues.
• Draft high-quality communications materials, including external statements, internal updates, briefing notes and messaging documents
• Support engagement with media on cross‑border issues, working closely with global and member firm media relations teams
• Contribute to the coordination of global responses to reputational issues, ensuring alignment of messaging across markets
• Maintain strong relationships with stakeholders across the global BMC network and relevant business teams
• Contribute to the continuous improvement of issues management processes, guidance and playbooks
• Bring insight and perspective on the evolving media environment, including new and emerging channels such as AI and LLM‑driven platforms

Skills And Attributes For Success

• A self-starter with a “can-do” attitude and ability to adapt and deliver results in fast moving situations.
• Strong written and verbal communication skills, with the ability to translate complex issues into clear, concise messaging
• Sound judgement and attention to detail, particularly in high‑pressure or sensitive situations
• Ability to work under pressure and manage competing priorities effectively
• Strong collaboration skills, with experience working across teams, geographies and functions

To qualify for the role you must have

• At least three years’ experience in communications, public relations, corporate affairs or a related field; experience in large or international organizations is advantageous, but not required
• Experience supporting the management of reputational issues, crisis situations, or sensitive communications
• Experience drafting communications materials for internal and external audiences
• Exposure to working in a global or multi‑market environment

Ideally, you’ll also have

• Familiarity with media monitoring and social listening tools, and experience with social platforms (LinkedIn, Instagram, X/Twitter, etc)
• Experience supporting senior stakeholders or contributing to executive communications
• Cultural awareness and confidence working across regions and time zones

What We Look For

We’re looking for a high‑performing, reliable and adaptable team member who is comfortable working in a dynamic environment and contributing to high‑stakes situations. This individual combines strong technical communications skills with good judgment and a collaborative approach, and is motivated to develop into a trusted advisor over time.

What We Offer You

The compensation ranges below are provided in order to comply with United States pay transparency laws. Other geographies will follow their local salary guidelines, which may not be a direct conversion of published US salary ranges. At EY, we’ll develop you with future‑focused skills and equip you with world‑class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $74,800 to $139,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $89,800 to $159,000. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Join us in our team‑led and leader‑enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40‑60% of the time over the course of an engagement, project or year.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being.

EY accepts applications for this position on an on‑going basis.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi‑disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at [e-mail].