Global Head of Infrastructure & Cloud Operations

Janus Henderson Investors; Greater London; Hybrid; GBP 150,000 - 230,000; Full time

Job summary

Janus Henderson Investors seeks a Global Head of Infrastructure & Cloud Operations to lead two pivotal areas: shared technology services that power the business and platforms enabling AI, data and business‑embedded teams. You will drive reliability, scalability and cost discipline across global infrastructure and cloud platforms from London, with a growth focus on Budapest as a center of excellence.

The role reports to the CTO and sits on the Technology Leadership Team.

Qualifications

• Significant senior leadership experience building or operating enterprise‑scale cloud, data or AI platforms and mission‑critical infrastructure services.
• Demonstrated success turning infrastructure, cloud, data or AI capabilities into reusable, self‑service platforms.

Responsibilities

• Oversee shared technology services that power the business and build platforms enabling AI, data and business‑embedded teams.
• Ensure reliability and performance of the firm’s infrastructure, cloud platforms, end‑user technology and operational services.
• Lead modernization from manual operations to automation and AI‑assisted tooling while controlling cost.
• Direct Heads of Unified Communications, Client Technology, Production Support, Service Management, Core Services, and Platform Engineering.

Skills

Senior leadership

Cloud/platform ownership

Azure expertise

DevOps & automation

AI-enabled operations

Budget & vendor management

Executive communication

Cross-functional collaboration

Platform product mindset

Strategic roadmapping

Tools

Azure

Snowflake

DBT

DevOps tooling

Job description

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Global Head of Infrastructure & Cloud Operations

City: London

Why work for us?

A career at Janus Henderson is more than a job, it’s about investing in a brighter future together.

Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world‑class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.

Our Values are key to driving our success, and are at the heart of everything we do:

Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust

If our mission, values, and purpose align with your own, we would love to hear from you!

This global leadership role reports to the Chief Technology Officer and is a member of the Technology Leadership Team. In this role you will lead two pivotal areas: overseeing shared technology services that power the business and building platforms that enable AI, data and business-embedded technology teams deliver modern tools faster

You will be responsible for the reliability and performance of the firm's infrastructure, cloud platforms, end‑user technology, and operational services.

Beyond operating critical technology services, you will help transform infrastructure into a modern platform capability by delivering scalable, self‑service cloud, data, and AI foundations that accelerate innovation across the firm. You will also play a key role in growing our Budapest technology hub as a center of excellence for platform engineering, infrastructure, and operations.

• Build the platform that others build on.Turn cloud, data and AI foundations into self‑service, paved‑path platforms — so AI, data and business‑embedded tech teams can create modern tools faster and more safely, without reinventing infrastructure each time.
• Own the AI & data platform run‑state.Engineer and operate the services behind our Medallion architecture (Snowflake, Azure, DBT) so analytics and AI use‑cases scale across the firm.
• Treat internal teams as customers.Set a product mindset for the platform — roadmap, adoption, developer experience and measurable acceleration of the firm’s builders.
• Run reliable, secure operations.Own availability, resilience, incident response and the service experience for the firm’s shared technology — network/telephony, client technology, production support, service management and core services.
• Modernize and automate.Drive the shift from manual operations to automation and AI‑assisted tooling, raising quality while managing cost.
• Lead and develop the leadership team.Direct the Heads of Unified Communications, Client Technology, Production Support, Service Management, Core Services, and Strategy / Architecture / Platform Engineering as a high‑performing, globally distributed organization.
• Grow the Budapest hub.Scale platform, infrastructure and operations capability in Budapest as an insourced center of excellence, with clear career paths and strong retention.
• Manage cost and risk.Own the budget, vendor relationships, and the security and control posture of both the platform and the run.

What to expect when you join our firm

Hybrid working and reasonable accommodations

Excellent Health and Wellbeing benefits including corporate membership to Wellhub

Paid volunteer time to step away from your desk and into the community

Support to grow through professional development courses, tuition/qualification reimbursement and more

Maternal/paternal leave benefits and family services

Unique employee events and programs including a 14er challenge

Complimentary beverages, snacks and all employee Happy Hours

Must have skills

Significant senior leadership experience building or operating enterprise‑scale cloud, data or AI platforms and mission‑critical infrastructure services.

Demonstrated success turning infrastructure, cloud, data or AI capabilities into reusable, self‑service platforms that accelerate engineering and business teams.

Deep working knowledge of Microsoft Azure, modern data platforms, DevOps, automation, infrastructure as code and AI‑assisted operations.

Experience owning enterprise network and telephony, end‑user computing, production support, IT service management and core services.

Proven accountability for availability, resilience, major incident response, service quality and cost at enterprise scale.

Proven track record in effective partnering with Chief Information Security Officer (CISO) anchored by sufficient understanding of core cyber security concepts, tools and principles.

Experience leading and developing senior leaders within a large, globally distributed technology organization.

Proven ability to build or scale an insourced delivery hub, develop local leadership and retain specialist technology talent.

Ability to set strategy and translate it into clear roadmaps, operating measures and sustained adoption by internal customers.

Experience owning a substantial budget and vendor portfolio, with strong judgment across cost, risk, controls, speed and innovation.

Executive‑level communication and stakeholder management skills, with credibility among senior engineers, technology leaders and business executives.

Nice to have skills

Experience operating Snowflake within a Medallion data architecture.

Experience scaling technology capability in Budapest or another European delivery hub.

Experience within asset management, financial services or another highly regulated industry.

Experience using employee experience, developer experience and platform adoption measures to guide investment and continuous improvement.

Supervisory responsibilities

Yes. Leads a globally distributed organization through senior leaders across platform engineering, infrastructure and operations.

Potential for growth

Continuing education courses

Annual Bonus Opportunity: Position may be eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance.

Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes; competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the Why Join Us section on the career page here .

Janus Henderson Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.

Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee’s job functions (as determined by Janus Henderson at its sole discretion).

You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants’ past political contributions or activity may impact applicants’ eligibility for this position.

You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.