Global Head of Gaming Community & Player Support

PTW; City Of London; Remote; GBP 67,000 - 91,000; Full time

Job summary

A global video games services company is looking for a Global Head of Community - Player Support to lead their community management division. This role involves creating strategies for community engagement, managing a global team, and fostering relationships in a fast-paced environment. Candidates should have extensive experience in community management within the gaming industry and a proven track record of growing communities. This position offers a competitive salary, performance bonuses, and the chance to work with leading technologies.

Benefits

Competitive basic salary with performance bonus

Dynamic and entrepreneurial culture

Work with the latest technologies

Qualifications

• 5-8 years Community Manager experience within the gaming industry.
• 3+ years managing teams and mentoring.
• Fluent in English, both written and spoken.

Responsibilities

• Design and implement community strategies for client needs.
• Lead and mentor Community Managers.
• Track and analyze community performance KPIs.

Skills

Community Management

Team Leadership

Analytical Skills

Strong Communication

Digital Marketing

Job description

A global video games services company is looking for a Global Head of Community - Player Support to lead their community management division. This role involves creating strategies for community engagement, managing a global team, and fostering relationships in a fast-paced environment. Candidates should have extensive experience in community management within the gaming industry and a proven track record of growing communities. This position offers a competitive salary, performance bonuses, and the chance to work with leading technologies.