Global Head of EPOS Client Services (Hospitality)

Foodhub; United Kingdom; Hybrid; GBP 125,000; Full time

Job summary

A global hospitality technology company is seeking a Head of Client Services to lead their EPOS support operations across multiple international markets. This role requires over 10 years of senior leadership experience in hospitality technology, strong expertise in EPOS systems, and readiness for extensive international travel. Responsibilities include defining account management strategies and ensuring client services align with hospitality needs. This position offers a high-impact leadership opportunity in a growing global business.

Benefits

33 days annual leave

Option to purchase additional leave days

High-impact leadership role

Qualifications

• 10+ years of senior leadership experience in hospitality technology.
• Experience managing field-based client services teams for EPOS support.
• Hands-on understanding of restaurant/takeaway EPOS environments.

Responsibilities

• Lead EPOS client services operations in multiple international markets.
• Build relationships with restaurant partners for effective EPOS-driven support.
• Define account management strategies for client engagement.

Skills

Leadership in hospitality technology

EPOS system expertise

Client engagement

Stakeholder management

International travel readiness

Tools

EPOS systems

Hospitality technology

Job description

A global hospitality technology company is seeking a Head of Client Services to lead their EPOS support operations across multiple international markets. This role requires over 10 years of senior leadership experience in hospitality technology, strong expertise in EPOS systems, and readiness for extensive international travel. Responsibilities include defining account management strategies and ensuring client services align with hospitality needs. This position offers a high-impact leadership opportunity in a growing global business.