Global ER & People Policy Leader

Costa Limited; Loudwater; Hybrid; GBP 70,000 - 85,000; Full time

Job summary

A global coffee brand based in the UK is seeking a Global Employee Relations Manager to lead their Employee Relations and People Helpdesk function. The successful candidate will manage complex ER cases, design global people policies, and partner with senior leaders for improved outcomes. This hybrid role offers the opportunity to impact employee experiences significantly while enjoying benefits like share ownership and comprehensive health coverage.

Benefits

Share Investment Plan (SIP)

Annual discretionary bonus scheme

Smart pension plan

Costa Financial Support Fund

50% discount in Costa stores

Private medical cover

Qualifications

• Experienced HR/ER professional with expertise in employment law.
• Ability to balance commercial needs with legal compliance.
• Confident communicator who can influence stakeholders.

Responsibilities

• Manage the global Employee Relations and Helpdesk function.
• Design and implement global people policies and governance standards.
• Manage complex Employee Relations cases and ensure compliance.
• Partner with senior leaders to improve ER outcomes.

Skills

Knowledge of employment law and policy development

Strategic thinking

Communication and coaching

Leadership and team building

Job description

A global coffee brand based in the UK is seeking a Global Employee Relations Manager to lead their Employee Relations and People Helpdesk function. The successful candidate will manage complex ER cases, design global people policies, and partner with senior leaders for improved outcomes. This hybrid role offers the opportunity to impact employee experiences significantly while enjoying benefits like share ownership and comprehensive health coverage.