Global DTC Engagement & CRM Lead (Intl UK)

Mammoth Brands; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading consumer products company in London is seeking an experienced strategic CRM and engagement marketing manager for the Harry’s brand. You will lead marketing strategies across international teams, focusing on customer retention and satisfaction. The ideal candidate has strong CRM skills, including experience with Klaviyo, and is data-driven for campaign optimization. Collaboration with creative and analytics teams is crucial to ensure effective customer outreach and engagement.

Benefits

Private medical and dental coverage

Pension savings plan with company match

Group Income Protection

Equity in the company

Generous time off plus 8 paid bank holidays

Wellness and learning stipends

Sabbaticals after 5+ years

Paid parental leave

Fun team events and parties

Free products from all brands

Qualifications

• End-to-end experience developing customer-focused eCommerce strategies.
• Strong experience with CRM platforms for messaging and automation.
• Ability to analyze customer data and optimize campaigns.

Responsibilities

• Lead International DTC engagement marketing strategies.
• Own end-to-end CRM campaigns and optimize customer retention.
• Collaborate with creative and analytics teams on impactful campaigns.

Skills

Customer-centered CRM strategies

Lifecycle management

Data analysis

Cross-functional collaboration

Fluent in SQL

Tools

Klaviyo

Looker

Job description

A leading consumer products company in London is seeking an experienced strategic CRM and engagement marketing manager for the Harry’s brand. You will lead marketing strategies across international teams, focusing on customer retention and satisfaction. The ideal candidate has strong CRM skills, including experience with Klaviyo, and is data-driven for campaign optimization. Collaboration with creative and analytics teams is crucial to ensure effective customer outreach and engagement.