Global Customer Marketing & Advocacy Manager (Hybrid)

Elliptic; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading blockchain solutions provider in London seeks an experienced Global Customer Marketing Manager. This role focuses on fostering customer relationships and building a community of advocates. Candidates should have at least 8 years of customer marketing experience preferably in B2B SaaS or technology, and be results-driven with excellent communication skills. The position offers a hybrid work model and benefits like private health insurance and a generous leave policy.

Benefits

Private Health Insurance

Mental Health Support

Life Assurance

Remote working budget

Learning & Development budget

25 days annual leave

Qualifications

• 8+ years in customer marketing ideally in blockchain or financial services.
• Experience in building and nurturing a customer advocacy program.
• Strong strategic thinking with data-driven marketing strategies.
• Exceptional written and verbal communication skills.

Responsibilities

• Create and nurture a community of customer advocates.
• Develop customer marketing programs like email campaigns and webinars.
• Collaborate with teams to enhance customer experience.
• Identify brand champions among customers.

Skills

Experience in customer marketing in B2B SaaS or technology

Community Building

Cross-Functional Teamwork

Results driven

Excellent Communication Skills

Fluent in English

Job description

A leading blockchain solutions provider in London seeks an experienced Global Customer Marketing Manager. This role focuses on fostering customer relationships and building a community of advocates. Candidates should have at least 8 years of customer marketing experience preferably in B2B SaaS or technology, and be results-driven with excellent communication skills. The position offers a hybrid work model and benefits like private health insurance and a generous leave policy.