Global CRM & Loyalty Growth Lead

WOLVERINE WORLDWIDE INC; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global retail firm in Greater London is seeking a Senior CRM & Loyalty Manager to drive global loyalty initiatives and customer engagement. This role involves crafting multi-channel strategies, optimizing the loyalty program, and managing a team while leveraging customer data to enhance retention and value. Ideal candidates will have over 5 years of experience in CRM, proficiency in Braze, and strong analytical skills. Competitive salary and opportunities for professional growth in an inclusive culture.

Benefits

Competitive salary

Professional growth opportunities

Inclusive culture

Qualifications

• Over 5 years of experience in CRM.
• Strong analytical skills to enhance customer retention.
• Proficiency in using Braze for customer engagement.

Responsibilities

• Drive global loyalty initiatives and customer engagement.
• Craft multi-channel strategies to optimize the loyalty program.
• Manage a team leveraging customer data for retention and value.

Skills

CRM

Analytical skills

Proficiency in Braze

Job description

A leading global retail firm in Greater London is seeking a Senior CRM & Loyalty Manager to drive global loyalty initiatives and customer engagement. This role involves crafting multi-channel strategies, optimizing a loyalty program, and managing a team, while leveraging customer data to enhance retention and value. Ideal candidates will have over 5 years of experience in CRM, proficiency in Braze, and strong analytical skills. Competitive salary and opportunity for professional growth in an inclusive culture.

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