Global Consumer Insights & Data Analyst

GSK; Weybridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global consumer healthcare company based in Weybridge is seeking an experienced Insights & Data Analyst to join the Global Consumer Relations team. This role involves generating actionable consumer insights, improving services through data analysis, and collaborating with various departments to drive informed decision-making. The ideal candidate must possess strong analytical skills, proficiency in SQL and Power BI, and a consumer-first mindset. This full-time position offers opportunities for professional growth.

Qualifications

• Proven experience as an Insights Analyst or in a similar role preferably in Consumer Care.
• Demonstrated ability to develop metrics and dashboards for service performance.
• Exceptional skills in interpreting and presenting data with strategic recommendations.

Responsibilities

• Generate actionable Voice of Consumer insights to drive adoption of GCR data.
• Conduct proactive analysis of consumer data to identify trends.
• Monitor service performance KPIs and suggest corrective actions.

Skills

Consumer first mindset

SQL

Power BI

Strong problem-solving skills

Organizational skills

Tools

Salesforce Cloud Analytics

Data visualization tools

Job description

A global consumer healthcare company based in Weybridge is seeking an experienced Insights & Data Analyst to join the Global Consumer Relations team. This role involves generating actionable consumer insights, improving services through data analysis, and collaborating with various departments to drive informed decision-making. The ideal candidate must possess strong analytical skills, proficiency in SQL and Power BI, and a consumer-first mindset. This full-time position offers opportunities for professional growth.